LensCrafters

4.9
489 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
17090 Royalton Road, Strongsville, OH
44136, United States

Hours

Reviews

4.9
489 reviews
5 stars
466
4 stars
9
3 stars
1
2 stars
0
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Nick received numerous accolades for his exceptional customer service, being described as helpful, knowledgeable, and friendly.

Staff Professionalism

Many customers praised the professionalism and attentiveness of the staff, particularly Nick and Temika, who made the shopping experience enjoyable.

Mixed Experiences

While most reviews were positive, there were some complaints about rude service from other staff members and long wait times.

Product Knowledge

Customers appreciated the staff's knowledge about frames and lenses, which helped them make informed decisions.

Facility Quality

The store was noted for its cleanliness and modern equipment, contributing to a pleasant shopping environment.
  • KC
    Kathy Crum
    Nov 13, 2025
    5.0
    Zackary was great! Patient with me and did his best to find me the best options
  • AO
    Angel Ortiz
    Nov 5, 2025
    5.0
    Had a great experience!! Staff is very friendly had my eye exam and prescription put in my meta glasses!! Very professional
  • NS
    Nancy Sapochak
    Oct 30, 2025
    5.0
    The girl that helped me was very nice and very helpful with picking out my glasses!!
  • CS
    Ciara S.
    Oct 25, 2025
    5.0
    Nick did a absolute fabulous fantastic amazing job helping us with getting glasses he is the best thanks Nick for everything ❤️
  • MS
    Marlene Stansbury
    Oct 24, 2025
    5.0
    Dr. Anetakis was wonderful - patient, pleasant, understanding, knowledgeable, and caring. The facility had such updated equipment that I did not need to have my eyes dilated.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.