Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
501 reviews
5 stars
476
4 stars
10
3 stars2
2 stars0
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Nick received consistent praise for his helpfulness, professionalism, and ability to make customers feel comfortable during their visits.
Staff Competence
Customers noted the staff's knowledge and efficiency in assisting with eye exams and selecting glasses.
Positive Experiences
Many reviews highlighted overall positive experiences, with customers expressing satisfaction with the service and selection of frames.
Issues with Wait Times
Some customers reported long wait times during their visits, indicating a need for improved scheduling or customer flow management.
Mixed Feedback on Pricing
While many appreciated the service, some expressed concerns about high frame prices and additional costs not being clearly communicated.
- MAMay Alkhafaji2 days ago3.0Torn with this review. The BEST doctor is here, and I never want to change him. However, there is an employee that is always hacking a lung coughing and spreading her germs. No mask. I struggle to understand why she doesn’t understand that she needs to stay home when she’s sick. To add salt to injury, she isn’t the best at her job. We’ve had a much better experience with other colleagues of hers. Why would anyone want to touch or try on glasses that have snot/saliva residue from her hands covering her mouth while coughing. And touching everything else after without cleaning her hands. No respect to other people’s health. Some of the staff here need training about cross contamination and basic cleanliness.
- EREmily Robertson2 days ago5.0Nick was wonderful to work with. He helped me pick out frames, took the time to break down different pricing with different lenses, and even adjusted my current glasses to look brand new. One of the best experiences I’ve had picking out a new pair of glasses. Thanks Nick!
- RNRobert Nieding4 days ago1.0First of all, absolutely nothing wrong with the service that I received from LensCrafters or the wonderful people who fit in my glasses Unfortunately, glasses I were sold the frame cracked in less than 90 days To my debt deficit, I did not purchase the insurance, not thinking that would be required from my low impact Environment I work in. Less than 90 days after the purchase, my $227 frames cracked and left me with no glasses. My only avenue was to re-purchase. Not happy with the quality of what I received and will have to look elsewhere. Again, this should not reflect the people who took care of being bought the LensCrafters
- RSRenee SDec 27, 20255.0Fantastic Experience with Nick! We always have a great experience when purchasing glasses at this store, especially thanks to Nick. He’s incredibly helpful, patient, and always takes the time to answer all of our questions. I never feel rushed, and I really appreciate his honesty when helping me choose the best frames. His friendly and professional attitude makes each visit a pleasure. I highly recommend this store to anyone looking for great glasses and top-notch customer service!"
- KMKelsey MasonDec 22, 20255.0Just had my first visit to LensCrafters in Strongsville. I was in search of some new glasses after not finding any I liked at my eye doctor’s office. I was greeted by the staff immediately when entering. When I asked for opinions of how the glasses looked on me I was given honest and helpful feedback. I worked directly with Nick who was patient with me as I worked to better understand my insurance coverage. Overall this was a great experience!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and many more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and all prescriptions are welcome.
What are the operating hours of LensCrafters in Strongsville, OH?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online with LensCrafters?
Yes, you can schedule your eye exam appointment online through LensCrafters' website using their scheduling link.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup service for eyewear purchases.
How can I contact LensCrafters in Strongsville?
You can reach LensCrafters by phone at +1 440-572-1666 or visit their location at 17090 Royalton Road, Unit B, Strongsville, OH 44136.
What nearby dining options are available around LensCrafters in Strongsville?
Nearby dining options include Country Kitchen, Chipotle Mexican Grill, BurgerIM, and Corner 11 Japanese restaurant, great places to enjoy a meal before or after your visit.
Are there any beauty salons near LensCrafters where I can get hair or spa services?
Yes, nearby beauty salons include Salon Lofts Strongsville, Studio Refresh, Shear Addictions, Color Theory Studio, Skull Dreams Salon By Jess, Star Nails Strongsville, and Ashlie Blonde Hair Ninja.
What nearby places can help with automotive needs near LensCrafters?
For automotive services near LensCrafters, Midas and Take 5 Oil Change offer repair and maintenance, and there are also car washes like Clean Express Auto Wash and Strongsville Superwash.