Pearle Vision

4.6
413 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Stow provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
4320 Kent Road, Stow, OH
44224, United States

Hours

Reviews

4.6
413 reviews
5 stars
350
4 stars
16
3 stars
13
2 stars
9
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many noting excellent customer service experiences.

Doctor Experience

The optometrists received positive feedback for their thoroughness, professionalism, and ability to explain findings clearly.

Staffing Issues

Several reviews mentioned understaffing and long wait times, particularly at the front desk, which affected the overall experience.

Product Quality

Customers expressed dissatisfaction with the quality of glasses and lenses, citing issues with scratches and incorrect prescriptions.

Communication Problems

There were complaints about unclear communication regarding costs and insurance, leading to confusion and frustration for some customers.
  • KT
    Karen Tait
    Nov 17, 2025
    5.0
    Best staff. Very friendly. Mark was awesome and gave honest opinions. Didn't make me feel like I was being directed to the most expensive frames. Had so much fun!!!
  • AA
    Ari
    Nov 16, 2025
    5.0
    Everyone here is super friendly and helpful! Johnny especially made me feel welcome and made sure I loved the frames I was getting!
  • CG
    Chris Gushura
    Nov 11, 2025
    1.0
    I wouldn't suggest going to Pearle Vision in Stow/Kent. My wife and I went, her frames were wrong when glasses were ready. Asked them to correct the issue and received a $57 surprise charge afterwards. Went through four attempts to get my glasses made correctly. I still don't have a pair of glasses I can use, everything looks like a fishbowl and the lenses were never ordered correctly. Finally gave up! The prescription was correct, the employee tasked with measuring and ordering the lenses apparently can't do his job. If I hadn't gotten glasses elsewhere that works great I wouldn't have any idea Pearle Vision was so bad. Don't waste your time or money here. If I could give negative stars I would.
  • MK
    Momma Knows
    Nov 5, 2025
    1.0
    I had an eye exam that they told me was covered by my insurance and that all I had to do was pay the $40 for the glaucoma test. My insurance did not cover the photography of the eye, and instead denied the claim two months later and I got a bill from Pearl vision in Stow For $62. I Already had a bad experience there because my prescription was wrong and had to be re-examined. When I called to tell them that I’m not paying the bill because I was told at the time of service that I already paid my portion and that my insurance was covering the rest, The very snarky Office manager Johnny was terrible and did nothing to help. he is at the stow location
  • AL
    Autumn Lover
    Oct 25, 2025
    2.0
    This review is for the PV that was on Howe Rd where ever they went. Staff was nice, optometrist was an older lady who seemed jaded & aloof. No big deal, but she never mentioned my slight astigmatism & I didn't ask. My biggest complaint is the glasses I got. Especially my prescription sunglasses which I practically live in. I did get the polarized lenses I paid for, but Not the scratch coat. Plastic is so soft, cheap. Spider web scratches all over & a couple deeper scratches just from them dropping. I never scrape them up. They're junk. I still have a prescription pair from 2011 that I wore for 12 yrs. Very hard, smooth lenses & no scratches! Wore them every day. I'll never go back to PV only to pay for lenses I don't receive that are dollar store junk.

Frequently Asked Questions About Pearle Vision

What is the address of Pearle Vision in Stow, Ohio?

Pearle Vision is located at 4320 Kent Road, Unit 3, Stow, OH 44224, USA.

What are the operating hours of Pearle Vision in Stow?

Pearle Vision in Stow is open Tuesday to Friday from 9:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Mondays and Sundays.