Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
282 reviews
5 stars
254
4 stars
12
3 stars2
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Patrick and Rachael.
Efficiency
Many reviews highlighted the quick and efficient service, particularly during eye exams and frame selection.
Product Quality
While most customers were satisfied with their glasses, there were some complaints regarding lens durability and upselling practices.
Overall Experience
The majority of customers reported positive experiences, expressing a willingness to return and recommend the store to others.
- HShalee skrzypek5 days ago5.0Everyone here was great. They were friendly and the eye test was quick & easy for my kids
- CRCaitlin Robinson6 days ago5.0Can't say enough nice things about Patrick and our experience. My two year old son needed his new lense prescription filled, We arrived and were immediately greated with a warm welcome. I had his twin sister with me as well and everyone knows how impatient two year olds can be. He was nothing but patient and understanding and also brought out some snacks to occupy them while we waited. I can't recommend coming here enough!
- RARebecca AdkinsJan 3, 20265.0We worked with Patrick at Lens Crafters in St C today and he was absolutely amazing! I am only giving 5 stars because I couldn’t give more than that. His customer service, helpfulness and overall personality and friendliness 10/10!!!! Thank you Patrick for one of the best experiences we have ever had at Lens Crafters.
- SCScott ChristmanDec 19, 20255.0Great experience fixing my frame😃
- BCbruce conawayDec 13, 20255.0Nice people helpful knowledgeable kind caring.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, prescription wearable technology, and a wide range of designer eyewear brands.
Which insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are LensCrafters' operating hours?
LensCrafters is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through the LensCrafters scheduling link provided or visit their website to book an appointment.
What types of payment does LensCrafters accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters provide contact lens fittings?
Yes, LensCrafters offers contact lens fittings which involve detailed eye measurements to find the right lenses. There is an additional fee for contact lens fitting and evaluation.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair-accessible entrance for convenient access.
What nearby stores can I visit before or after my appointment at LensCrafters?
While visiting LensCrafters in Ohio Valley Mall, you can check out nearby stores like Zales for jewelry, Finish Line for sportswear, and CJ Banks or Justice for clothing.
Are there entertainment options near LensCrafters in Ohio Valley Mall?
Yes, nearby you can enjoy activities at Tilt Studio Ohio Valley featuring arcade and laser tag, or catch a movie at AMC Classic Ohio Valley Mall cinema.
Where can I find nearby beauty and wellness services around LensCrafters?
You can visit Escape Spa and Nails for beauty treatments, Mane Focus Salon or Master Cuts for hair care near LensCrafters.