LensCrafters

4.7
942 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
11747 Princeton Pike, Springdale, OH
45246-7147, United States

Hours

Reviews

4.7
942 reviews
5 stars
851
4 stars
27
3 stars
11
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of employees like Arianna, Gerald, and Jennifer.

Customer Service

Overall, the service was described as excellent, with many customers highlighting the personalized attention and support they received during their visits.

Store Environment

The store was noted for its cleanliness and welcoming atmosphere, contributing to a positive shopping experience.

Product Selection

Customers appreciated the wide variety of eyewear options available, making it easier to find suitable frames and lenses.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding wait times and specific customer service interactions that were less satisfactory.
  • CD
    C D
    Nov 17, 2025
    5.0
    Ginger adjusted my glasses. She was super helpful and the service was quick
  • BA
    barb Alexander
    Nov 13, 2025
    5.0
    Jennifer readjusted my glasses today and it was a lifesaver. My glasses were too tight and giving me headaches. I went in and she took me immediately and now my glasses fit so perfectly
  • LO
    Lauren Outland
    Nov 8, 2025
    5.0
    Ginger did an amazing job. She was very thoughtful and knowledgeable. She gave me different options and really went above and beyond to make sure all my needs were met. A+
  • TS
    tyshonda Smith
    Oct 22, 2025
    5.0
    Best service, love the attitude from workers
  • SS
    STEPHEN SHARP
    Oct 16, 2025
    5.0
    I ENJOYED MY VISIT TALKING TO MR. WILLIAMS ! HE TOOK CARE OF ME AND WHAT I WANTED ON MY SAFETY GLASSES .

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.