Advanced Foot & Ankle Care Centers of Ohio

Reviews

• BM

  brandy martin

  Mar 3, 2026
  1.0
  I wish I could give zero stars. My first red flag should have been when I sat for 45 minutes waiting to even be called back even though I was the first patient early in the morning. Then I was left in a room waiting and waiting. I received a couple minutes of their time and waited even more. They told me my orthotics were approved by insurance, would be no cost to me, and would be available for pickup in 2 weeks. Two months went by and I had to be the one to call them. They told me they needed to call the lab and do some checking around. After about 2 more weeks I called them again because they never got back to me…now all of a sudden they have my orthotics in and they tell me I owe a huge fee for them because they didn’t get them done before the new year so now my deductible starts over and isn’t met to cover them. I was told by a woman that checked things over they would review everything because she said I did not sign a paper saying I would pay if insurance had an unexpected issue…now a month later I get a call saying since I signed a paper I will need to pay for these orthotics that were previously covered at zero cost. Seems like something fishy is going on in their facility. Don’t waste your time or money at this foot doctor.
• AM

  Adam Moorman

  Jan 22, 2026
  1.0
  They will set an appointment time with you and when you show up no one will be there. When you call they put you on hold and never actually come back. Good luck! I drove from Lima to Sidney for them to stand me up! Being Ghosted by a doctor is crazy work! Finally spoke with someone, they said they reached out a few days ago and “I didn’t have a voicemail set up for them to let me know I needed to reschedule “ so I searched my phone call history, only call I got was one I answered and they told me my insurance approved my customer insoles and wanted to know if I wanted to add it to my appointment soninsaid yes. I also got the automated text this morning saying I still had an appointment. And lastly, my voicemail has been set up for years. I get voicemails everyday including today. So that’s kind of funny.