Pearle Vision

4.8
181 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Rocky River provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
19649 Center Ridge Rd, Rocky River, OH
44116, United States

Hours

Reviews

4.8
181 reviews
5 stars
169
4 stars
0
3 stars
1
2 stars
4
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting exceptional service and a welcoming atmosphere.

Professionalism

Reviews highlighted the professionalism of the doctors and staff, with thorough examinations and clear communication.

Quality of Care

Several customers reported positive experiences with eye exams and prescriptions, emphasizing the doctors' attentiveness and expertise.

Mixed Experiences

While most feedback was positive, some customers reported issues with misdiagnosis and customer service, indicating room for improvement.

Value for Money

Customers appreciated the reasonable pricing and good selection of glasses, often noting affordability compared to competitors.
  • LM
    Lee Mylonas
    Sep 15, 2025
    5.0
    Dr Jennifer Pesek is incredible! Her first attempt, she was able to provide me with a better adjusted contact lenses prescription that improved my vision to see close, medium, and at a distance simultaneously. I have not had that happen in more than 10 years!! No need to compromise one level of vision over another anymore!!
  • CC
    Charles Cummings
    Sep 13, 2025
    5.0
    Very professional.. very happy with everyone there
  • JR
    James Rainey
    Sep 2, 2025
    5.0
    First time at an eye doctor. Everyone on staff was very helpful and friendly. Learned a lot and had a great experience!
  • LF
    Lily Fide
    Aug 19, 2025
    5.0
    Stopped in after having a crap experience at another vision center, and thankfully we did. Amazing customer service, very helpful with our questions and great communication skills. Price was reasonable, it was double the cost with insurance at the first place. Our frames came in earlier than expected and we are very happy with the service we received. Thank you! !
  • EF
    Elliott Frank
    Jul 24, 2025
    1.0
    Can’t stress enough that I am not a bad google review guy. Running any sort of business is difficult. However, the treatment I received from pearl vision was extremely poor, and frankly led to serious medical condition remaining undiagnosed for a longer period of time than necessary. What’s more, I probably would’t have even remembered to post about it if they would allow me to remain unsubscribed from their email list. At Pearl Vision, I was misdiagnosed as needing reading glasses, when it turned out I was actually having a Multiple Sclerosis attack. I called several times to schedule follow up appointments, and tried to explain how I was having profound double vision, but was told it was just eye strain from “reading too much.” After I was diagnosed with MS, Pearl Vision would not offer a refund or accept a return for the glasses that it turns out I did not need in the first place. For this reason, I cannot recommend Pearl Vision.

Frequently Asked Questions About Pearle Vision

Where is Pearle Vision located in Rocky River, OH?

Pearle Vision is located at 19649 Center Ridge Rd, Rocky River, OH 44116.

What are the operating hours for Pearle Vision in Rocky River?

Pearle Vision is open from 10:00 AM to 6:00 PM Monday through Friday and from 10:00 AM to 4:00 PM on Saturday. It is closed on Sundays.