Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
492 reviews
5 stars
442
4 stars
9
3 stars4
2 stars4
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Dylan, Hi, and Jennifer.
Product Selection
Customers appreciated the wide selection of eyewear available, noting that they found it easy to choose frames that suited their style and budget.
Appointment Issues
Some customers reported negative experiences related to appointment scheduling and communication, including canceled appointments and lack of follow-up.
Overall Experience
Most reviews reflected a positive overall experience, with many customers expressing satisfaction and a willingness to return.
- LPLEA PJan 6, 20261.0AVOID AT ALL COST!!!! Worst customer service ever!! 3 phone calls over 4 days to get zero responses to my prescription. I took me demanding they email me my copy and not give me another "we will call you back" When I contacted Lenscrafters themselves they had me fill out a form. Guess where they sent it? To the store that does not return calls as they say they will. This company is a joke
- LMLawrence MboyaJan 5, 20265.0I highly recommend LensCrafters. Bean S provided excellent service—professional, courteous, and friendly throughout the entire experience.
- BLBarb LangenekJan 4, 20265.0Went to the Reynoldsburg store to repair the nose piece on my Oakley sunglasses fully expecting to be told they couldn’t do the repair due to service issues in the past with the old manager. However I was pleasantly surprised to be told “no problem” by the new manager Alyssa. It was great to have her in Reynoldsburg instead of driving to Newark. If you want awesome service go see Alyssa! She’s been our top pick for service for 10+ years! It’s great to have a friendly face back in Reynoldsburg!
- KRKim RussoDec 29, 20255.0The staff here is so helpful and the selection is great! This is where I will definitely be going to purchase glasses going forward.
- JLJadyn LeftridgeDec 26, 20255.0I visited this location recently and Alyssa was extremely helpful and kind. I had a small crisis and she was able to assist me swiftly and with great care. Thank you!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters Reynoldsburg provide?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Reynoldsburg?
LensCrafters is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
How can I schedule an eye exam at LensCrafters Reynoldsburg?
You can schedule an eye exam online using their quick link URL: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=2270&storeId=10851
Does LensCrafters offer in-store pickup?
Yes, LensCrafters provides in-store pickup services for your convenience.
What forms of payment are accepted at LensCrafters Reynoldsburg?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, your current eyeglasses, sunglasses, contact lenses, and any questions you may have for the optometrist.
Are there any optometrists near LensCrafters to consider for additional eye care?
Yes, nearby optometrists include Grace Vision and Eyemart Express, which offer eyewear and eye care services you might find useful.
What dining options are available near LensCrafters Reynoldsburg?
Nearby restaurants include McDonald's for fast food, Chick-fil-A for chicken meals, and Logan's Roadhouse for steakhouse barbecue dining. These can be convenient dining options before or after your visit.
Are there any convenience stores or gas stations near LensCrafters?
Yes, truenorth and Shell are nearby gas stations and convenience stores that you can visit while running errands in the area.