Visual Care Associates

4.5
149 reviews

About

OptometryEye Care CenterOpticianContact Lenses SupplierCorrective Lenses Store
Visual Care Associates has proudly served the Pickerington community since 2006. And we want to help you achieve and maintain clear vision for years to come. Our experienced team of eye care professionals offers comprehensive eye exams, quality lenses and frames, and more. By leveraging advanced diagnostic technology, we are committed to improving the quality of life of our Pickerington community through enhanced vision. Schedule your appointment with us today!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • RestroomAvailable

Location

Visual Care Associates
1121 Hill Rd N, Pickerington, OH
43147, United States

Hours

Reviews

4.5
149 reviews
5 stars
124
4 stars
8
3 stars
0
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and professional demeanor of the staff, highlighting their willingness to assist and provide thorough explanations.

Doctor's Expertise

Dr. Bickel received numerous commendations for his thoroughness, knowledge, and ability to make patients feel comfortable during their exams.

Appointment Issues

Several reviews noted frustrations with appointment scheduling and insurance verification, indicating a need for improvement in these areas.

Frame Selection

Customers appreciated the wide selection of frames and the helpfulness of staff in assisting with frame choices.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences related to service delays and communication issues.
  • DO
    Dan Orozco
    Dec 5, 2025
    5.0
    they have taken care of my vision for over 10 years.
  • TM
    Taeler McCall
    Jun 23, 2024
    5.0
    I was very satisfied with my service at Visual Care Associates. The staff was friendly and efficient. Dr. Bickel is so friendly and thorough. Overall, I was very impressed with my first visit.
  • GM
    Grace Moore
    May 12, 2022
    5.0
    My daughter and I had a great experience here. The optician, Chris, was very nice and helpful with choosing the right glasses. Thank you!
  • DK
    Dan Koeth
    May 10, 2018
    5.0
    Great experience! Fun and knowledgeable staff.would highly recommended.
  • KJ
    Katie Jarvis
    Feb 13, 2018
    5.0
    Dr. Bickel is so wonderful. His exams are very thorough and he makes sure to go over everything and make sure you are comfortable. His staff is just lovely. They always make me feel welcome and make sure I understand all my charges/insurance!

Frequently Asked Questions About Visual Care Associates

Where is Visual Care Associates located?

Visual Care Associates is located at 1121 Hill Rd N, Pickerington, OH 43147, US.

What types of services does Visual Care Associates offer?

They offer comprehensive eye exams, quality lenses and frames, and advanced diagnostic eye care services.