Planet Fitness

Reviews

• PL

  Paula Linard

  3 days ago
  5.0
  Clean plenty of machine stuff
• SB

  Sarah Beeler

  Nov 7, 2025
  1.0
  Honestly, I don’t write reviews almost ever but felt like this place deserved one. The only thing this Planet Fitness has going for it is that it’s open 24/7. Other than that, this place is a joke. The employees act like they’re doing you a favor just by being there, and the management is even worse. It feels like a bunch of frat boys and girls running the place with zero professionalism or respect for members. I’ve been a black card member for about 4-5 years and have been to locations all over OH and some other states. The vibe here is immature, unhelpful, and flat-out rude. You’d think a gym this busy would have staff who actually care, but nope. One of the younger guy employees will literally do circles around you with the floor cleaning machine constantly bumping into you while you’re mid set on a bench. I’d rather transfer to another location that isn’t 24/7 than deal with this circus you call a gym again. Total disappointment.
• NS

  Nat S.

  Nov 1, 2025
  1.0
  Been a black card member for about 10 years. Im from a different state & have been using the available PF in the area. This location I frequented the most because it wasn’t too busy at the time i like to go. Being fair the attendant didn’t approach me in a mean way but what she said shocked me… ive been to this location over 10 times and i wont be able to workout there. Honestly, even after processing what she said I knew I was going to at least complete today’s workout. Now this may be a rule of PF but it has never been said to me, & I travel to various PF’s & have been to plenty locations outside of my home gym. Honestly Im rarely at my home gym, I use that the least lol. So it bothered me that after 10 years in an unfamiliar state at 3am would prompt anyone to approach someone with this. Maybe when im exiting would have been more appropriate to lmk I’ve exhausted my visits… but trying to kick me out in the middle of working out, like that was my only option seemed oddly intentional & targeted. When researching there were alternatives of paying $5 listed on PF site but that wasnt stated. Just that I wasnt supposed to be able to workout there. It seemed my presence may have bothered them for whatever reason….
• RG

  Robert Graybill

  Oct 25, 2025
  5.0
  Nice planet fitness!
• BP

  Breezy Paintiff

  Oct 24, 2025
  1.0
  Called corporate to cancel my membership. Stated I had to go into the “home” location to cancel & they can refund me (or partial) for the month of October. Went in and cancelled on the 23rd. Called for a refund by GM was unavailable, left a message. Never called me back the next day but I called them, stated “they are independently owned and do not have to follow what corporate states.” Asked for a refund, they refused stating I would have had to cancel prior to the 10th to not be charged for the month. Asked if membership was good until next due payment - stated yes. Went to use membership at another location and FALSE it is NOT valid - would need to renew to use. Not the person who cancelled me in gym OR the person who answered my call knows what is going on. The GM did not even have the decency to call me back even after reviewing message. Unprofessional & disrespectful.

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