Family First Vision Care - Parma

4.8
1986 reviews

About

OptometryEye Care CenterPV OD
Family First Vision Care - Parma is your neighborhood eye doctor located at 7855 W. Ridgewood Drive. Your Parma eyecare center offers genuine eye care where your eye health and wellness is our primary focus. Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.

Location

Family First Vision Care - Parma
7855 W. Ridgewood Drive, Parma, OH
44129, United States

Hours

Reviews

4.7
354 reviews
5 stars
313
4 stars
17
3 stars
6
2 stars
5
1 star
13

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The majority of customers praised the staff for being friendly, courteous, and attentive, contributing to a positive experience.

Doctor Quality

Many reviews highlighted the doctors' thoroughness, knowledge, and ability to address patient concerns effectively.

Wait Times

Several customers expressed dissatisfaction with long wait times, indicating that appointments often ran behind schedule.

Customer Service Issues

A few reviews mentioned negative experiences with specific staff members, citing poor customer service and unprofessional behavior.

Overall Experience

Most customers reported a generally positive experience, with many expressing a willingness to return and recommend the service to others.
  • DS
    Denise Schweitzer
    Dec 29, 2025
    5.0
    Very helpful and kind
  • MM
    mary martincic
    Dec 16, 2025
    5.0
    Nice layout of the store. Receptionist desk person, doctor, & staff were courteous & attentive towards clients. Well done!!
  • GZ
    Glen Zipay
    Nov 12, 2025
    5.0
    Staff was friend, efficient and thorough. The Dr was more than happy to go over everything with my exam and never felt rushed.
  • PL
    Patsy Leo
    Nov 11, 2025
    5.0
    What a great experience! Patrick Shepard, OD, was courteous, professional, knowledgeable, and listened to my concerns about my prescription. I walked out of there with my issue resolved and it was easy and convenient! The ladies in the facility were very nice too! Thanks for the great work! I highly recommend!
  • FF
    Frank Ferraro
    Nov 4, 2025
    5.0
    They took us on time. The staff was very friendly and helpful. I will use them in the again.

Frequently Asked Questions About Family First Vision Care - Parma

What are the operating hours for Family First Vision Care - Parma?

Family First Vision Care - Parma is open Monday through Friday from 10:00 AM to 7:00 PM, and on Saturdays from 9:00 AM to 5:00 PM. It is closed on Sundays.

Where is Family First Vision Care - Parma located?

The clinic is located at 7855 W. Ridgewood Drive, Space 823, Parma, OH 44129, USA.