LensCrafters

4.8
370 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
832 Great Northern Mall, North Olmsted, OH
44070-3300, United States

Hours

Reviews

4.8
370 reviews
5 stars
341
4 stars
6
3 stars
2
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Janet, Amy, and Sara.

Professionalism

Customers noted the professionalism of the staff, particularly during eye exams and consultations, highlighting their thoroughness and knowledge.

Mixed Experiences

While many reviews were positive, there were some negative experiences reported, particularly regarding a lack of transparency in pricing and one concerning incident with a doctor.

Product Selection

Customers appreciated the variety of glasses available and the assistance in selecting frames that suited their needs.
  • J1
    jrock 1975
    1 day ago
    5.0
    Great place to get your glasses , very flexible with the eye exams . They have a nice selection of glasses,and they explain all your options when purchasing. My wife had the pleasure of dealing with Amy ,and Yianni they were very attentive to my wife's needs . Excellent place for your Optometry needs.
  • EJ
    Emily Johnston
    Jan 3, 2026
    5.0
    Decided it was time to get my eyes checked so I went to this place for a last minute eye exam. I was pleasantly surprised by how amazing everyone was and how professional, yet welcoming it was. Michael Kossow was hilarious and made this experience so comfortable and easy. Not only did he know what he was doing, but his welcoming energy and conversations made this experience incredible which is something I never thought I would say for an eye exam. Thank you Michael and team!
  • CD
    Carolyn Durica
    Dec 30, 2025
    5.0
    Janet was fantastic! She helped me pick out the perfect glasses!! I truly appreciate her help!
  • AT
    Andy Thompson
    Dec 16, 2025
    1.0
    Staff couldn’t explain the $100 difference between selective and non‑selective contact lenses. The employee laughed and admitted they’re told to always select non‑selective, which drives up costs for patients while benefiting the office. I’ll be going to a more transparent and ethical provider.
  • BM
    Barbara Moretz
    Dec 13, 2025
    5.0
    I have visited this location for several years and look forward to having Amy help me select my frames. She is always eager to help and makes the process fun. She consistently goes above and beyond to make your experience great. She is kind, courteous and professional. People like her are the reason I am a repeat customer for myself and my family. Thank you!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.