Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
184 reviews
5 stars
157
4 stars
6
3 stars1
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and knowledgeable, providing a positive shopping experience.
Product Quality
Customers appreciate the wide selection of frames and the quality of the eyewear, often noting that the prices reflect the value received.
Eye Exams
While many reviews highlight thorough and professional eye exams, there are some complaints about rushed service and issues with prescriptions.
Staff Expertise
Specific employees, such as Melanie, Catherine, and Kevin, receive consistent commendations for their expertise and customer care.
Appointment Issues
There are complaints regarding appointment scheduling errors, particularly concerning the availability of doctors.
- LPLance PerryDec 14, 20255.0I had broken my only pair of glasses in the morning and could not continue my day without a pair. I walked right in and they immediately were glad to help. Very welcoming and knowledgeable people. Highly recommend if you need glasses.
- LLL.Sep 19, 20255.0Best staff and best service
- TRThomas RossiSep 19, 20255.0Cathy was phenomenal!
- EDEric DowdenSep 13, 20251.0Came here hoping they'd be better than Boardman. Kevin proved me wrong. No more LensCrafters for me
- CHConnor HultsAug 24, 20255.0Was in the area on a trip and forgot to pack my contact lenses, i called the store up and Mr Kevin was gracious enough to go out of his way to find me contact lenses that fit! Saved the day Mr Kevin!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of services does LensCrafters in Niles offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which vision insurance plans are accepted at LensCrafters?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Eastwood Mall?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters in Niles?
You can schedule an eye exam online through their appointment link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0129&storeId=10851.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services for your convenience.
What brands of eyewear can I find at LensCrafters Niles?
They carry top designer brands such as Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, DKNY, Armani Exchange, and Sferoflex.
Are there nearby places I can visit before or after my appointment at LensCrafters?
Yes, LensCrafters is located inside Eastwood Mall, which offers many shopping options like Burlington Coat Factory, Old Navy, and PacSun, as well as dining at Asian Chao and Auntie Anne's Pretzels.
Is there convenient coffee nearby LensCrafters for a quick break?
Yes, a Starbucks coffee shop is located near LensCrafters inside Eastwood Mall, perfect for grabbing a coffee before or after your visit.
Where can I find other eye care providers near LensCrafters?
Nearby optometrists include Dr. Renee Peterson and Dr. Turner and Associates, both providing additional eye care services in the same area as LensCrafters.
What payment options does LensCrafters in Niles accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.