Planet Fitness

4.7
719 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
155 Deo Dr, Newark, OH
43055, United States

Hours

Reviews

4.7
719 reviews
5 stars
594
4 stars
74
3 stars
21
2 stars
8
1 star
22

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is consistently reported as very clean, with many customers praising the cleanliness of the facilities and equipment.

Staff Attitude

While many reviews highlight friendly and helpful staff, there are also complaints about unprofessional behavior and selective enforcement of rules.

Atmosphere

The gym is described as having a friendly and welcoming atmosphere, although some customers feel uncomfortable due to perceived judgment from other members.

Equipment Availability

Most customers appreciate the variety of equipment available, but some express concerns about overcrowding and the need for more space for free weights.

Customer Service

There are mixed reviews regarding customer service, with some praising staff for their assistance and others reporting negative experiences with staff interactions.
  • MM
    MommaBear55
    3 days ago
    5.0
    I'm not really sure if it's normal for a gym, buy employees are constantly eating fast food at the front desk. Does this company not give employee break rooms? A lot of people come here to lose weight and other health reasons. But if the employees are constantly eating fast food at the front desk it's a huge slap in the face. We go to the gym to work out not be mocked by employees stuffing their faces with fast food. if this company thinks that employees eating fast food in front of people is encouraging.... Ya ... Just weird. Do better. And Dustin in the Google reviews, your right, theirs a lot of people who come with extremely scandalous and inappropriate outfits. Sometimes it looks like women are walking around with lingerie that's how revealing and I've also been accused with the same stuff you have. The employee acted like she wanted to fight me because I tried to fix a tanning bed pillow because my hair got caught in the pillow. She was extremely unprofessional about it. Should have been on camera too. I haven't seen her in a minute. I just wasn't expecting an employee to come up to me acting like she wanted to fight sing she's not surprised I'm not on the destruction list. So Dustin from Google reviews everything you said was valid and I hope planet fitness fixes this. Also tanning bed number 3 glitches and skips a few numbers when counting down the time. I've even had one tanning bulb brake over my head. The crack is still in the tanning bulb and this just happened a couple months ago. And Google reviewers like me and Dustin keep getting automated responseswhen we speak out in Google review about things that are suspicious and he looked into. I've had to edit this Google review so many times because I keep getting an automated response. So far crazy lady that is employed by planet fitness has not put me on whatever this destruction list is. So if the owner cares about his business hopefully he will handle customers coming add Black card fitness membership people West confrontation acting like she want to fight. The environment is pretty toxic like Dustin in Google review was saying. But we all go there because we need to for ourselves. I just wish we were treated better.
  • NL
    Nic Lehman
    Nov 27, 2025
    5.0
    The staff are very positive, uplifting even. Very clean gym, and attentive staff to boot!
  • NC
    nick celestino
    Aug 18, 2025
    1.0
    This planet fitness doesn’t like truckers they called the towing company on me and almost cost me $600. I am now canceling my account with planet fitness I thought they were the only gym around that allows semi truck drivers to work out but I guess we’re hated around the country. We can’t even keep ourselves in shape. Now we can’t park. We can’t breathe and we can’t even make a living to feed our families without getting charged money for it so now I’m boycotting planet fitness nobody likes us, but when it comes time to your gym equipment and all your necessities to be hauled, you guys don’t seem to have a problem with it then you loved us in Covid now you’re back to hating us
  • DT
    Dustin T
    Aug 15, 2025
    1.0
    “Judgment Free Zone”… Unless They Don’t Like Your Message I’ve been a member here for almost two years with no issues. One day, after a single complaint about a shirt I wore, staff confronted me and said it violated their dress code...even though my shirt broke no written rule. Here’s the problem: management admits they’ve had multiple complaints about obvious dress code violations: ripped-up shirts, overly revealing clothing... yet chose not to act in those cases. My shirt didn’t violate their written policy; they acted on a subjective opinion instead. This is selective enforcement....deciding which messages are acceptable and which aren’t. That’s not neutral policy, it’s viewpoint control. If it can happen to me, it can happen to anyone. Planet Fitness promotes a “Judgment Free Zone.” Unfortunately, at this location, that promise seems optional. Have you been singled out, silenced, or selectively targeted at Planet Fitness? Share your story below. It’s time to hold them accountable to their own “Judgment Free” promise.
  • BL
    Brandon Lee
    Aug 3, 2025
    4.0
    Visited plant fitness with my partner. As short-lived and brief the interaction was, I’ll always remember spending an hour just trying each of those machines while a crowd of other citizens in the gym was seamlessly integrating amongst each other

Frequently Asked Questions About Planet Fitness

What is the main philosophy of Planet Fitness Newark, OH?

Planet Fitness believes that everyone is strong in their own way and provides a welcoming space called the Judgement Free Zone® for members to build strength at their own pace.

Where is Planet Fitness located in Newark, OH?

Planet Fitness is located at 155 Deo Dr, Newark, OH 43055, US.