Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
367 reviews
5 stars
246
4 stars
66
3 stars
19
2 stars
9
1 star
27
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The gym is frequently praised for its cleanliness, with many customers noting well-maintained facilities and equipment.
Friendly Staff
Customers consistently highlight the friendly and helpful nature of the staff, contributing to a welcoming atmosphere.
Customer Service Issues
Several reviews mention poor customer service experiences, particularly regarding membership cancellations and billing disputes.
Safety Concerns
Some customers expressed concerns about safety and the gym environment, citing incidents involving staff and other members.
Equipment Availability
While many appreciate the variety of equipment, some reviews indicate a lack of essential machines, such as squat racks.
- PPPedro4 days ago1.0Guess people can do whatever they want at this location, especially this old guy who wears the same dirty NY baseball hat everyday and has this giant bottle of orange juice. This guy comes in and SLAMS the weight on every machine and starts Grunting Moaning and screaming super distracting from trying to do my workout and the staff here do absolutely nothing about it. I will be canceling my membership and finding a REAL gym that actually allows me to workout without having to deal with this every time I want to work out.
- BBBenjamin D. BishopOct 10, 20251.0Consistency Is Good Business I’ve visited this store three times—twice in the same week (including today). Each time, I checked in using my Black Membership QR code with the same guest. Today, however, my guest was asked to take extra marketing steps, including downloading the app. The only difference between visits was the employee working. Nothing major—but consistency matters. The experience should be the same as it was on the first visit, not change by the third. It left me wondering why things were different this time. Please make sure all employees are on the same page so customers don’t have to question the process. Several one star reviews regarding customer service. Let this be one.
- TDToyna DeanAug 14, 20255.0This place is great! Everyone is so friendly and helpful! Also it very clean! No gym smll🫢 It's always clean!
- RRRobertAug 14, 20255.0One of the best 24 hrs planet fitness I visit. Super clean, great employees, shower clean. Nice GYM
- NNNoelleAug 2, 20255.0I’ve been going to this gym for years. I recently had to move and I would like to say the New Philadelphia Planet Fitness is by far the best gym I’ve been to so far. I would give it a five star for cleanliness for sure and the workers are super nice (which is becoming rare nowadays at other gyms). Management is also great!! They take customers concerns seriously. If there is someone causing problems they handle it in a professional manner. Overall, this is a great gym!
Frequently Asked Questions About Planet Fitness
What type of fitness environment does Planet Fitness in New Philadelphia, OH offer?
Planet Fitness provides a welcoming Judgement Free Zone® with best-in-class equipment where everyone can build strength at their own pace.
What are the operating hours for Planet Fitness in New Philadelphia?
Planet Fitness is open 24 hours Monday to Thursday, until 9 PM on Friday, and from 6 AM to 7 PM on Saturdays and Sundays.
Does Planet Fitness offer any special services or perks at the New Philadelphia location?
Yes, services include ClassicAccess, free ICFT, tanning, massage chairs, total body enhancement, half-price cooler drinks, fitness training, and a mobile app among others.
Where is Planet Fitness located in New Philadelphia?
It is located at 270 Bluebell Dr NW, New Philadelphia, OH 44663, USA.
How can I contact Planet Fitness in New Philadelphia?
You can reach Planet Fitness at +1 234-801-4527.
How do I sign up or learn about membership pricing for Planet Fitness?
You can visit their membership page at https://www.planetfitness.com/gym-memberships or download the Planet Fitness app available on iOS and Android.
Is there convenient lodging nearby Planet Fitness for visitors?
Yes, nearby hotels include Hampton by Hilton, Hampton Inn New Philadelphia, and TownePlace Suites by Marriott New Philadelphia, offering travelers easy access to the gym.
What dining options are available near Planet Fitness for a post-workout meal?
Nearby restaurants include Texas Roadhouse (steakhouse), Taco Bell (fast food), Long John Silver's (seafood), and Arby’s (fast food American), ideal for grabbing a bite after your workout.
Are there any nearby retail or convenience stores to shop at before or after visiting Planet Fitness?
Yes, you can visit Dollar Tree, Dollar General, Big Lots, Rent-A-Center, or Sheetz gas station/convenience store near the gym for shopping or snacks.
What other wellness or beauty services are close to Planet Fitness in New Philadelphia?
Nearby beauty and wellness spots include Angel nail and spa, B. Beautiful Salon, Sarah B. Hairstylist, Erica Sciarra Beauty, and Shear Attitude Hair & Nail Salon for grooming and relaxation.