Pearle Vision

Reviews

• YG

  Yolanda Gist

  4 days ago
  3.0
  New to office . Did not look like a busy place . Frames less to choose from compared to last eye doctor . It reminded me of frames I have chosen years ago.very basic frames . Not a distinctive frame from the show n tell box in the eye shop . Hopefully that shopping area will look more interesting . I think the store looks less interesting without other open business next to it . Looks like pearl vision will be leaving there .
• CR

  Christopher Rowley

  Mar 10, 2026
  5.0
  Rapid and thorough service with everything spelled out transparently. Ask for Montana to get top-tier service.
• KK

  Kaili

  Mar 9, 2026
  2.0
  Most of the staff I interacted with were kind and professional, but my overall experience was disappointing. The eye exam itself felt rushed. As a new patient coming in for a routine annual exam, I expected a more thorough visit. The doctor did not ask about my previous prescription or eye history, and the appointment was over very quickly. I also realized afterward that I never received the dilation I selected or the additional test I opted into during the intake forms, which are typically part of a standard annual exam. The most uncomfortable part of the visit happened after the exam. I was directed to the frame area and assumed I was waiting to check out, but instead I was met with a very pushy sales pitch for lenses and lens warranties. I explained that I was only there for the exam and was not interested. Ordering my glasses elsewhere has never been an issue at other eye doctors, but the staff member became noticeably frustrated when I declined and even commented to another employee that I “wasn’t getting anything,” which made the interaction very uncomfortable. Looking back, I’m glad I didn’t fill my new prescription there. Because the exam felt rushed and routine parts of the visit were skipped, it left me without much confidence in the accuracy of the prescription I received.
• RF

  robert frigo

  Feb 18, 2026
  2.0
  This was my second encounter with Pearl vision. First time was an eye exam 3 years ago and they were spot on with their prescription. This time(8/25) after receiving my glasses, I had some blurriness with my vision that I hoped and was told it would pass as I wore my glasses for a longer period. The eyeglass associate did adjust my prescription to better allow for reading. I was at a large wresting meet this past week and notice blurriness reading large letters. I have recently had some difficulty reading signage when driving. I was told they could not help me without charging for a new pair of glasses and eye exam. My insurance picked up the cost so I wasnt out any money but it was explained to me when i called this weeks (2/26) that I had only 90 days to correct a bad presription or poorly made glsses after I received them on 8/25. My insurance was charged over 100.00 for a 1 year insurance plan that they say only applies if I break or scratch my glasses. Needless to say I am no longer a customer and advise people remember by situation and ask yourself if they stand by their garantee to you
• SO

  Shane Ohh

  Feb 14, 2026
  1.0
  **AVOID THIS PLACE** My eye exam felt extremely rushed and impersonal.i have no ideas who the Optometrist was. He did not introduce himself. The optometrist spent less than five minutes with me and only provided two quick choices for each eye, without much explanation. When I asked how the new prescription compared to my current one, he was clearly annoyed, took my glasses into another room, and returned with fingerprints all over the lenses. I voiced that the new prescription is not as clear as my current prescription. He stated that I’ll get used to the new lenses. (Correct, I will because my eyes will adjust. This is not good for your eyes and degrades your vision for life) I did not argue and said okay. It was quite obvious he was in a bad mood. To make matters worse, the prescription turned out to be incorrect. I left feeling like my concerns weren’t taken seriously. The appointment was a waste of both my time and money. I expected a much higher level of care and professionalism. **AVOID THIS PLACE**

Frequently Asked Questions About Pearle Vision