Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
321 reviews
5 stars
297
4 stars
9
3 stars2
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer experiences.
Product Quality
There are mixed reviews regarding the quality of glasses and lenses, with some customers reporting issues like cracking lenses, while others express satisfaction with their purchases.
Repair Services
Many customers appreciated the quick and free repair services offered, highlighting the staff's willingness to assist with fixing glasses.
Professionalism
While most staff members are noted for their professionalism, there are some reports of unprofessional behavior from a store manager, which contrasts with the overall positive feedback.
Selection and Pricing
Customers are generally satisfied with the selection of frames and competitive pricing, often mentioning good deals and promotions.
- TDToni DelaneyJan 3, 20265.0The Mentor LensCrafters service is always A+. Jeff and the team are knowledgeable and professional. I highly recommend them.
- RSRobert SimoneDec 27, 20255.0Stacey at LensCrafters was excellent helping me get new glasses within my budget, she was excellent!
- SESharon EtheridgeDec 26, 20255.0Great, friendly staff! Def recommend this location!
- TRTammy R.Dec 12, 20255.0Katie at the Great Lakes Mall location is amazing!! She is so friendly and knowledgeable. Asked me a few questions and pulled several glasses that were all ones I liked. She took away the stress of finding the perfect glasses in a sea of glasses. She also found that I was able to get two pairs with my insurance. I had an amazing experience. I highly recommend LensCrafters at the mall and ask for Katie.
- CCCindyNov 11, 20255.0The Lens Crafters rep Christina who took care of me was very professional and helpful in assisting me in picking out frames that fit my face and coloring. I would never have chosen them on my own. I'm very pleased with her service and care while I was there . Even tho it was busy she gave me all the time I needed to make a decision. Thank you Christina for all your help and dedication while I was your customer .
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Mentor, OH provide?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyeglasses and prescription wearable technology.
Which designer eyewear brands can I find at LensCrafters?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, Coach, Tiffany & Co., and more at LensCrafters.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and welcomes all prescriptions.
What are the store hours for LensCrafters at 7850 Mentor Ave?
LensCrafters is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online for this LensCrafters location?
Yes, you can schedule an eye exam online through their appointment link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0623&storeId=10851.
Does LensCrafters in Mentor offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for customers.
Which payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa payments.
What nearby stores or attractions can I visit when I come to LensCrafters in the Great Lakes Mall?
Nearby you can visit stores like Hibbett Sports, The Children's Place, Maurices of Mentor, Charlotte Russe, and entertainment like All In Adventures Escape Rooms and WonderCleveland museum, all located in or near the Great Lakes Mall.
Are there other optometrists or eyewear shops near LensCrafters?
Yes, Dr. Karl Stoler and Associates is an optometrist and eyewear provider located nearby.
How can I use nearby public places to plan my visit to LensCrafters?
You can combine your visit to LensCrafters with nearby activities such as shopping at Hibbett Sports or dining at Muncheez by Villa Pizza. The Great Lakes Mall location provides convenient access to various stores and entertainment options, making it easy to run errands or enjoy a day out while attending your eye care appointment.