Business Details
About
Massage TherapyMedical Spa
Details
- Requires appointmentAvailable
Location
Knot Yourself Medical Massage Studio
750 East Washington Street d4, Medina, OH
44256, United States
Hours
Reviews
4.9
309 reviews
5 stars
295
4 stars
6
3 stars0
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and professional staff, highlighting their expertise and attentiveness during massages.
Atmosphere
The studio is described as clean, calming, and welcoming, contributing to a relaxing experience for clients.
Pricing Issues
Several customers expressed dissatisfaction with pricing practices, particularly regarding unexpected charges and cancellation policies.
Therapeutic Effectiveness
Many reviews noted significant relief from pain and improvement in mobility after treatments, particularly with specific therapists.
Management Concerns
Some customers reported negative experiences with management regarding issue resolution and customer service.
- CDColleen Danilovic5 days ago5.0Sam is wonderful!
- ZHZack HarrisDec 19, 20255.0Wonderful service and staff - Jamie was excellent, highly recommended!
- KGKg GDec 12, 20255.0Very thorough and relaxing.
- CRCarrie RussellDec 5, 20251.0I’m very disappointed with my recent experience. I attempted to address a simple issue regarding a fee, but the manager was consistently unreachable and made no effort to resolve the concern once we spoke. What should have been a quick, reasonable conversation turned into unnecessary frustration. A bit of accountability and willingness to support customers would go a long way. Unfortunately, this experience has made me reconsider doing business here.
- KHKellie HughesNov 12, 20251.0I honestly love this place but it’s kinda disappointing when you schedule for something quoted 50$, (red light therapy) I agree to 60$ after communication to “use the sauna with the door closed”before starting which was fine…. and I get charged 89$ for it anyway. Lemme mind you the manager was smiling proud at me when I walked in for my session today. I show up to my appointments every time. I respect the policy. I enjoy my massages. I should have gotten a salt therapy but was refused it; I was told I couldn’t use it at the same time. For what I paid why couldn’t I ? I still got charged for all 3 and double that. I have asthma and could have benefited from this, I don’t appreciate the way I was treated at all. I shouldn’t have to call when the girl at the front desk knew exactly what she was doing with it. It’s sad because Sam was pretty great with the massage and I would have wanted to give a larger tip but this money hungry tactic really threw me off guard here. For this I will not return unless management will work this out with me. I feel extremely deceived. It’s not fair. This type of thing really takes a toll on the massage therapists working their hardest literally over something so stupid. You just kinda lost someone wanting to come back over wanting that extra 30 and some dollars.
Frequently Asked Questions About Knot Yourself Medical Massage Studio
What types of services does Knot Yourself Medical Massage Studio offer?
Knot Yourself Medical Massage Studio offers services related to massage therapy and medical spa treatments.
Where is Knot Yourself Medical Massage Studio located?
The studio is located at 750 East Washington Street d4, Medina, OH 44256, USA.
What are the studio's operating hours?
The studio is open Monday through Friday from 9:00 AM to 8:00 PM, and Sunday from 9:00 AM to 6:00 PM. It is closed on Saturdays.
Do I need to make an appointment to visit Knot Yourself Medical Massage Studio?
Yes, appointments are required to receive services at the studio.
Is Knot Yourself Medical Massage Studio welcoming to the LGBTQ community?
Yes, the studio welcomes LGBTQ clients.
Is Knot Yourself Medical Massage Studio woman-owned?
Yes, the business is owned by women.
How can I contact Knot Yourself Medical Massage Studio?
You can contact the studio by phone at +1 330-461-0769 or by email at ContactUs@KnotYourself.com.
Are there any beauty salons nearby if I want to combine services?
Yes, nearby beauty salons include Blush Beauty Bar, Salon Artistry, Marina at Bloom Studio, and RenRoom Russian Nails, perfect for combining massage therapy with beauty treatments.
What wellness centers are near Knot Yourself Medical Massage Studio?
Nearby wellness centers include Hyper Health Wellness Center and Divine Esthetics, which offer holistic and spa services.
Are there any medical or therapy services nearby that complement the massage therapy experience?
Yes, nearby you can find Lite Force Chiropractic, Starfish Speech and Language Services, Optim Cryotherapy Medspa, and Arthritis & Joint Pain Relief Center which provide complementary medical and therapy services.