Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
240 reviews
5 stars
221
4 stars2
3 stars
4
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout their visits.
Expertise
Many reviews highlighted the staff's expertise in eye care and their ability to assist customers in selecting the right frames and lenses.
Experience
Overall, customers reported positive experiences, noting the professionalism and attentiveness of the staff during their appointments.
Product Quality
While most feedback was positive, there were some concerns regarding the quality of lenses, with a few customers reporting issues with scratches.
Appointment Management
Some customers expressed dissatisfaction with appointment scheduling and wait times, indicating room for improvement in this area.
- TLTeresa Lopez5 days ago5.0Thank you Lens Crafters at Fallen Timbers staff for your courteous, professional, and prompt service today. I appreciate the friendly demeanor of all the staff and the quality customer service here at this location. My eye exam was prompt and thorough. The whole process of selecting lenses and frames was also guided professionally, helping me to make the best choices within my budget. I highly recommend this location of Lens Crafters.
- SHSarah HelbigJan 4, 20265.0David did an excellent job giving me the MetaAI demo, which was what convinced me to move ahead with the purchase today. And Lorna who was the manager was excellent and located my insurance and knew all the options available for me. The pair of them too outstanding care of me!
- AWAbby windauDec 4, 20255.0Dave is wonderful! Thank you!
- KOKatie OttNov 25, 20255.0Amazing service and extremely knowledgeable. I’m definitely coming back.
- MMMRGNov 25, 20255.0Great place for specs ! Just picked up my Oakley everydays and my Ferrari sunglasses. Awesome fit on both. New prescription from Dr. improved vision immensely. Also liked the option to not have eyes dilated. They have a machine, I've never seen before, that takes images of the back of the eye. The Dr. then shares the images/results on a computer screen right in front of you. And none of that squinting the rest of the day. Skilled staff. Everyone professional and personable.
Frequently Asked Questions About LensCrafters Optique
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters Optique offer?
LensCrafters Optique provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide selection of designer eyewear brands.
Which designer brands can I find at LensCrafters Optique?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and more at LensCrafters Optique.
Does LensCrafters Optique accept vision insurance?
Yes, LensCrafters Optique accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and all prescriptions are welcome.
What are the store hours for LensCrafters Optique?
LensCrafters Optique is open Monday through Friday from 9:00 AM to 5:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I schedule my eye exam appointment online?
Yes, you can conveniently schedule your eye exam appointment online through LensCrafters' scheduling portal.
What payment methods are accepted at LensCrafters Optique?
LensCrafters Optique accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa for payment.
Does LensCrafters Optique offer in-store pickup for eyewear?
Yes, LensCrafters Optique offers in-store pickup service for your convenience.
What nearby stores can I visit along with LensCrafters Optique at The Shops At Fallen Timbers?
Nearby stores include Men’s Wearhouse for menswear, Dior for women's fashion and makeup, J. Foster Jewelers for jewelry, Bath & Body Works for beauty products, and Great American Cookies for sweet treats.
Are there any nearby medical or optometry services near LensCrafters Optique?
Yes, Dr. Neerja Jindal, an optometrist, is located nearby if you need additional eye care services.
What entertainment or cultural venues are close to LensCrafters Optique?
Near LensCrafters Optique, you can visit The SPACE, a concert and comedy venue, as well as local breweries like Maumee Moon Agave Spirit and Kingston Taylor Maple Syrup Rum for unique experiences before or after your appointment.