Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
233 reviews
5 stars
214
4 stars2
3 stars
4
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, knowledgeable, and helpful, with many customers highlighting individual employees for their exceptional service.
Professionalism
Customers appreciate the professionalism of the staff and the thoroughness of the eye exams, with many noting that their needs and concerns were addressed effectively.
Product Selection
The store offers a wide selection of frames and lenses, which customers find appealing and are often complemented by staff recommendations.
Efficiency
Many reviews mention the quick and efficient service, with customers being seen promptly and the process of selecting and fitting glasses being smooth.
Mixed Experiences
While most feedback is positive, there are some reports of poor customer service and issues with appointments, indicating inconsistency in experiences.
- BCBridget Cobert6 days ago5.0Fast and friendly service. Everyone was professional and courteous. Dave was very helpful with helping me with my eyeglass purchase. Highly recommend!
- JFJohn ForcheNov 13, 20253.0How long does it take to get a refund for services paid for twice?? We have been to the store 3 times and was told situation would be rectified. Still 3 months later, NOresults.
- SBSteven BensonNov 11, 20255.0I always like this store, the staff are helpful and attentive. They are knowledgeable and friendly. Today I was helped by David and he was great. He helped find frames and lenses that was easy and explained everything. Five stars for David and the whole store!
- JDJason DukesNov 2, 20255.0The best and most professional people in eye care. They have the latest tools to make sure you get what you need in eye care. I highly recommend this lensCrafters! The staff were extremely knowledgeable and friendly.
- JFJohn FromanSep 27, 20255.0Lorna and staff are great! I love going in and being treated like I 've been missed. Thanks for taking great care of me and my eyes!
Frequently Asked Questions About LensCrafters Optique
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters Optique offer?
LensCrafters Optique provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide selection of designer eyewear brands.
Which designer brands can I find at LensCrafters Optique?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and more at LensCrafters Optique.
Does LensCrafters Optique accept vision insurance?
Yes, LensCrafters Optique accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and all prescriptions are welcome.
What are the store hours for LensCrafters Optique?
LensCrafters Optique is open Monday through Friday from 9:00 AM to 5:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I schedule my eye exam appointment online?
Yes, you can conveniently schedule your eye exam appointment online through LensCrafters' scheduling portal.
What payment methods are accepted at LensCrafters Optique?
LensCrafters Optique accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa for payment.
Does LensCrafters Optique offer in-store pickup for eyewear?
Yes, LensCrafters Optique offers in-store pickup service for your convenience.
What nearby stores can I visit along with LensCrafters Optique at The Shops At Fallen Timbers?
Nearby stores include Men’s Wearhouse for menswear, Dior for women's fashion and makeup, J. Foster Jewelers for jewelry, Bath & Body Works for beauty products, and Great American Cookies for sweet treats.
Are there any nearby medical or optometry services near LensCrafters Optique?
Yes, Dr. Neerja Jindal, an optometrist, is located nearby if you need additional eye care services.
What entertainment or cultural venues are close to LensCrafters Optique?
Near LensCrafters Optique, you can visit The SPACE, a concert and comedy venue, as well as local breweries like Maumee Moon Agave Spirit and Kingston Taylor Maple Syrup Rum for unique experiences before or after your appointment.