Brand Certified
Quest Diagnostics
2.9(101 reviews)
Certified by Quest Diagnostics • Apr 05, 2026
Business Details
9313 S Mason Montgomery Rd, Mason, OH
45040, United States
Certified by Quest Diagnostics • Apr 05, 2026
(513) 706-8496
Certified by Quest Diagnostics • Apr 05, 2026
https://locations.questdiagnostics.com/oh/mason/9313-s-mason-montgomery-rd
Certified by Quest Diagnostics • Apr 05, 2026
About
Certified by Quest Diagnostics • Apr 05, 2026
Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.
Location
Certified by Quest Diagnostics • Apr 05, 2026
Hours
Certified by Quest Diagnostics • Apr 05, 2026
Monday6:30 AM - 12:00 PM1:00 PM - 3:00 PM
Tuesday6:30 AM - 12:00 PM1:00 PM - 3:00 PM
Wednesday6:30 AM - 12:00 PM1:00 PM - 3:00 PM
Thursday6:30 AM - 12:00 PM1:00 PM - 3:00 PM
Friday6:30 AM - 12:00 PM1:00 PM - 3:00 PM
SaturdayClosed
SundayClosed
Reviews
2.9
101 reviews
5 stars
43
4 stars
4
3 stars
2
2 stars0
1 star
52
- AHApril Hills5 days ago1.0Terrible. Woman on phone yacking away on speaker phone - persona call - but sign says they won’t take walk ins even after I signed in. My second time with this pathetic service.
- DCDebbie ColeApr 3, 20261.0I chose "walk in" when I scheduled my labs online. I also noticed most Quest Diagnostics near me have horrible reviews so I chose this one as being in the nicest neighborhood and hoping for the best. I arrived more than 30 minutes before their scheduled closure for lunch. One person was in the lobby waiting for her husband. I checked in on the kiosk (which I expected based on reviews) and took a seat. A few minutes later a very grumpy, unhappy, cantankerous old lady came to the waiting room door from the back, and I immediately thought, "This isn't going to be good." She shouted at the innocent woman waiting on her husband and told her, "I am NOT taking walk-ins today." The woman (who appeared to be hearing impaired) was trying to explain she was just waiting on her husband, while the grumpy lady repeated herself louder. I spoke up, and said, "I'm the walk-in". To which I got told (the third time she repeated it) "I am NOT taking walk-ins today." Now, I realize I could have argued with her, but a) I wasn't going to get my labs drawn, and b) assuming she decided to draw my labs - did I really want this "lady" (*ahem*) coming at me with a needle? I think not. So, I graciously smiled, said "thank you" and left. I checked my app, and there was another place, which is a third party provider for Quest I'm told, a few minutes down the road. I had to pay $30 to have them draw for Quest, but I was fasting, it was the middle of the day, and I didn't want to deal with Quest. No wonder all of the Quest labs near me have horrible reviews. Best $30 I've spent in a while going elsewhere and dealing with a human being. Sheesh!
- MFMark FeieApr 1, 20265.0My wife and I have had tremendous appointments at the Quest Mason Montgomery Rd. location over the years. We highly recommend for any blood testing needs you may have in the future.
- EGEric GirgashMar 30, 20261.0Wont be back. People are rude. If they are so busy and frustrated, change the policy to appointments only. Avoid
- TLTrench Coats 4 LifeMar 23, 20261.0Garbage company that is an embarassment in the medical field. Staff are incredibly rude and act as if you are doing them a favor. No company should use them for blood work. What a joke.
Frequently Asked Questions About Quest Diagnostics
What do I need to know before I arrive at a Quest Patient Service Center?
Please be aware that when you visit a Quest Patient Service Center:
• Scheduled appointments are strongly encouraged and will receive priority. Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
• If you walk in, you will have to wait for the next available opening.
Do you accept walk-ins?
Scheduled appointments are strongly encouraged and will receive priority. If you walk in, you will have to wait for the next available opening.
Should I be fasting?
Fasting before a blood draw means you don’t eat or drink anything except water. If your test requires it, don't forget to fast for 8-12 hours before your appointment. If you’re not sure, contact your doctor's office. To learn more about how to prepare for your test, visit QuestDiagnostics.com/patients/get-tested/prepare/fasting for additional fasting information.
What should I bring to my appointment?
Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
You should bring the following to your appointment:
•A lab order from your doctor. If your doctor did not give you a paper order, check with them to see if they sent it electronically.
•Photo identification listing your first name, last name, and date of birth (for example, a driver's license, government issued photo ID, Passport, or Green Card).
•Current health insurance information.
•Credit, debit, or health savings card. You will be asked to preauthorize payment for any balance due after your insurance is billed.
It’s important to also know if your test requires fasting the day before and/or morning of your appointment. Your healthcare provider should have indicated this on your lab order or during your visit. Learn more about fasting before a lab test.
Note: Childcare is not available and the waiting area is not attended. Some testing protocols, such as drug screenings or pre-employment screenings, have strict rules which do not allow children to accompany the patient during sample collection. If you have questions about your testing protocols, please contact your healthcare professional or employer for additional information.
How do I check in when I arrive?
Sign in using the Check-in kiosk, or if not available, sign the clipboard at the front desk. Please be prepared to present a valid photo ID and insurance information. Be sure to mark the reason for your visit when signing in.
If you were unable to preregister ahead of time, and would like to do so, you may be able to complete the registration process if you arrive a few minutes early at a Quest Patient Service Center that has a Check-in kiosk. When you check in with your mobile number, you may be asked if you want to complete the registration process on your smartphone while you wait.
My doctor told me they would send over an order. Do you have it?
If your doctor said they would send us the order electronically or via fax, there is no need to confirm that we have the order. If we do not have the order, we will call the doctor to obtain it when you arrive at our Quest Patient Service Center. To prevent delays, be sure to visit our location during your doctor’s office hours or obtain a copy of your order from your doctor.
How soon after my visit will my doctor receive my lab test results?
Turnaround times for test results can vary. If you have a MyQuest account, your test results will be delivered to your account as soon as they are available. This can take 2-5 business days from the time the sample is received, depending on your test.
You should always follow up with your doctor to discuss your results.
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