Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
294 reviews
5 stars
272
4 stars
8
3 stars1
2 stars0
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, with many customers highlighting specific employees for their exceptional service.
Product Knowledge
Customers appreciate the staff's knowledge about frames and lenses, as well as their ability to explain options and help with insurance.
Overall Experience
Many reviews reflect a positive overall experience, with customers expressing satisfaction with their visits and willingness to return.
Accessibility
Some customers noted issues with appointment scheduling and policies regarding ordering glasses for others, indicating room for improvement in these areas.
- DTDevon TeelJan 3, 20265.0I absolutely luv lens crafter's... Everyone is so very pleasant and greets you right when I come in... One of the employees knows my style to the T and is always helpful ❤️
- TGTabitha GraberDec 16, 20251.0I just spoke with their manager Rachel about a bill I received for $20 for a no-show from which I called and told them the first time there was medical reasons. The second time I had my grandson and wasn’t able to make it things come up in people’s lives, and this is the least understanding business. I have chronic pain. I have a pain pump in my stomach. This is not a family oriented nor a respectful caring business. I would never send anybody in my family or friends ever there.
- JBJohn BallengerDec 4, 20251.0They wouldn’t let me order a pair of meta glasses as a surprise gift for my wife that just gave birth, I had her prescription, but they wouldn’t let me because she was not there
- SBSusan BrownNov 20, 20251.0Just picked up my glasses and told them when I put them on they weren’t right. Was pretty much told that they my eyes would adjust. Was told to wear them for 3 days then to come back if still not right.
- CCCandice CurattiNov 3, 20255.0Staff is always the best and will always take care of all my glasses needs
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eyewear brands does LensCrafters offer at the Mansfield Richland Mall location?
LensCrafters offers a wide range of designer brands including Oakley, Ray-Ban, Burberry, Versace, Prada, Michael Kors, Ralph Lauren, and more.
Does LensCrafters at Richland Mall accept vision insurance plans?
Yes, this location accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What services can I expect during a comprehensive eye exam at LensCrafters?
The comprehensive eye exam uses the latest vision technology to assess your eye health and vision. Specialist services include AccuFit and myLook fittings, digital retina photography in some locations, and premium lens solutions such as Transitions® and blue-violet light filtering lenses.
What are the store hours for LensCrafters at Mansfield Richland Mall?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Can I schedule an eye exam appointment online for LensCrafters Richland Mall?
Yes, you can schedule your eye exam appointment online through the LensCrafters website via their scheduling link.
What payment options are accepted at LensCrafters in Richland Mall?
LensCrafters accepts multiple payment methods including American Express, Apple Pay, Android Pay, Visa, Mastercard, Discover, cash, and check.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters at Richland Mall has a wheelchair accessible entrance for customers with disabilities.
Are there any nearby medical or health-related services near LensCrafters in Richland Mall?
Yes, near LensCrafters you can find Dr. Anthony Prusinski, an optometrist, and Avita Ontario Ear Nose & Throat Services hospital. These can be convenient for coordinated healthcare services during your visit.
What shopping options are available near LensCrafters at Richland Mall?
Nearby shopping options include The Ontario Center department store, Macy's Richland Mall, Addicted Boutique, Spencer's, Hot Topic, and Victoria's Secret & PINK. You can enjoy shopping for fashion and accessories before or after your eyewear visit.
What entertainment and dining places can I find near LensCrafters at Richland Mall?
Close to LensCrafters, you can visit Chuck E. Cheese's for family entertainment, Pretzelmaker for snacks, and various other shops. These spots allow you to enjoy food and fun as part of your visit to Richland Mall.