Pearle Vision

4.6
699 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Lyndhurst provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
24539 Cedar Road, Lyndhurst, OH
44124, United States

Hours

Reviews

4.6
699 reviews
5 stars
580
4 stars
33
3 stars
26
2 stars
16
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting individual employees for their helpfulness and care.

Wait Times

Several reviews mentioned long wait times for glasses and appointments, with some customers expressing frustration over delays.

Communication Issues

Customers reported problems with communication regarding orders, insurance, and follow-ups, leading to dissatisfaction.

Quality of Care

While many appreciated the thoroughness of the eye exams and care provided by the doctors, some felt rushed or pressured during their visits.

Pricing Concerns

Multiple reviews indicated that customers found the prices for glasses and services to be high compared to competitors.
  • MD
    Mike D
    5 days ago
    5.0
    I used to go here when I lived in Ohio. The staff and Dr Chima were the best. I always knew that but I know it more since I don't live there anymore. I never told him how awesome he is so I'm doing it now.
  • MM
    mimibfree
    Dec 30, 2025
    5.0
    My sister and I took our father in for glasses and the whole team couldn't have been nicer. From check-in to the optometrist to the regional manager *who changed his work station so my Dad, who walks with a cane, wouldn't have to move from his seat.) And we want to especially thank Jayda, who was very patient and kind, and after changing his mind several times, took care of my Dad like he was family. We highly recommend the team at Pearle Vision Legacy Village.
  • MI
    Mike Ingram
    Dec 29, 2025
    1.0
    Update: appt was 12/3 still no glasses no call, email text or anything for an update. Called and after sitting on hold for about 20 minutes I was basically told 🤷🏽‍♂️ sorry sir well let you know. HUH? So I paid for something and no one knows when I’ll get it? Do fine, Im thinking if they can’t fill the order I can just cancel it and go somewhere else to get it filled. “We don’t do that” EXCUSE ME? So you’ve taken my money used insurance and I get nothing. From there I called the corporate number and sat on hold for an additional 20 minutes before I just gave up. I guess now I go to the better business bureau. This company is definitely lack luster. I’m beyond furious.
  • CW
    Claire Walton
    Dec 24, 2025
    5.0
    Dr. Chima at Pearle Vision is outstanding. He consistently goes above and beyond to make sure my eyes stay healthy, and I always feel truly cared for during every visit. He takes the time to explain everything clearly, answers all my questions, and never makes the appointment feel rushed. The level of professionalism, kindness, and personal attention he provides is exceptional. I couldn’t recommend Dr. Chima more highly! 👓✨
  • MM
    Mike
    Dec 23, 2025
    2.0
    The staff at the location are courteous and professional Doc was great…..HOWEVER, whatever lab they use to make glasses ruins all that. I came in and got glasses 12/3/25 and I’m still waiting. An approaching (tentative it still may be longer) 30 day turnaround is unacceptable. I used LensCrafters last 2 years and got my glasses in 8 days. I went to America’s Best before that and got glasses in 5. I’m really frustrated because had I been told it would be a month or more I definitely would’ve went somewhere else

Frequently Asked Questions About Pearle Vision

What types of services does Pearle Vision in Lyndhurst offer?

Pearle Vision provides eye examinations, including Optomap Retinal Exams, and offers prescription eyewear with a variety of lens options such as High Definition, Anti-reflective, Polarized, and Traditional lenses.

What brands of eyewear can I find at Pearle Vision in Legacy Village?

You can find designer brands like Burberry, Coach, Converse, DKNY, Dolce & Gabbana, Oakley, Polo, Ralph Lauren, Tiffany & Co, Versace, and more at Pearle Vision.