AudioNova

4.9
246 reviews

About

Hearing Aid StoreAudiologyAlpaca Audiology

Location

AudioNova
5010 Mayfield Road, Lyndhurst, OH
44124, United States

Hours

Reviews

4.9
193 reviews
5 stars
179
4 stars
11
3 stars
0
2 stars
0
1 star
3

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for their professionalism, knowledge, and caring attitude.

Customer Service

Many reviews highlighted the excellent customer service, with staff being described as friendly, accommodating, and attentive to patient needs.

Quality of Care

Patients reported high satisfaction with the thoroughness and effectiveness of the audiologists in addressing their hearing issues.

Follow-Up Support

Several customers appreciated the proactive follow-up and support provided by the audiologists, ensuring ongoing satisfaction with their hearing aids.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to specific staff interactions and issues with hearing aid fittings.
  • JG
    Jude gaines
    Dec 26, 2025
    5.0
    Lovely staff, effective and efficient services and equipment
  • FL
    Fran Lasky
    Nov 29, 2025
    5.0
    Carly is THE BEST!!!!!!
  • FJ
    Frances Jones
    Sep 6, 2025
    5.0
    Professional, caring, and infirmity.
  • EW
    Edward Weintraub
    Jul 13, 2021
    5.0
    I saw Helene who is as skilled as they come with respect to hearing issues. She’s a great listener, explains things very well, and obviously cares a great deal for her patients. Working with gearing aids requires enormous patience. She has that…and more!