Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
257 reviews
5 stars
245
4 stars2
3 stars0
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the experience.
Eye Exams
Customers appreciated the thoroughness and professionalism of the eye exams conducted by the doctors, particularly Dr. Carey.
Frame Selection
Many reviews highlight the wide selection of frames and the assistance provided by staff in helping customers choose the right pair.
Efficiency
Customers frequently noted the quick and efficient service, with many expressing satisfaction with the speed of their appointments and the overall process.
Pricing Concerns
Some customers mentioned issues with pricing transparency and unexpected charges, although many were satisfied with the value received after insurance.
- JTJerry Troidl2 days ago5.0The optometrist at Grace Vision LLC (in the Lenscrafters store) was very thorough and professional. He explained every step of the exam process clearly and provided helpful information for protecting and maintaining my vision going forward.
- JRJoan Rainier6 days ago5.0Was very pleased with the whole experience!. The eye exam was very good, efficient, and pleasant. I have to say working with Michelle was amazing! She did an outstanding job with helping us ! This was the first time my husband was getting a pair of glasses, so she was instrumental in guiding us through the important decisions. I had had glasses before from LensCrafters and was very pleased, but it had been a long time and I needed to update again. Michelle was very good at giving us pros and cons to different choices that really helped in the final decisions. I would highly recommend LensCrafters and if you’re fortunate enough to be able to work with Michelle, she was a great help!
- VWVictor WaymonJan 5, 20265.0This has been the best, not just Eye doctor experice but Doctor experience.from the time I walked in being greeted at the door. Ryan helped me get the exactly glasses I wanted. Didn’t seem like it was a pressure sale or anything like it. And Dr. Carey, I cannot express his professionalism and helpfulness. It has made my day that much better thank you guys from the bottom of my heart.
- SSSplat_erDec 18, 20255.0Good service, they didn't even get annoyed when I realized I left my prescription out in my car. I also found a pair of glasses I liked, good selection.
- ANAfif NaeemDec 11, 20255.0I needed new pair of prescription glasses and didn’t have an unexpired eye prescription. I schedule appointment for eye exam and also bought a pair of prescription glasses. Eye doctor was very thorough and detail oriented. He explained to me the overall health of my eyes and couple minor issues he sees. Very satisfied with getting my eyes checked out by him. With regards to purchasing new pair of prescription glasses, we were assisted by store manager. She was very helpful and cordial. And helped us choose a frame for my glasses as well as place an order for lenses as well. Very satisfied with her performance. This was my first time visiting lens crafters and I will be going there for all my future needs.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions and Blue-violet light filtering lenses, a wide range of designer eyewear brands, and prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
What types of insurance does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters at River Valley Mall?
LensCrafters is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0423&storeId=10851.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters provides in-store pickup for eyewear products.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What brands of eyewear are available at LensCrafters?
LensCrafters offers eyewear from brands like Oakley, Ray-Ban, Prada, Burberry, Versace, Michael Kors, Ralph Lauren, DKNY, Armani Exchange, and Sferoflex.
Are there nearby dining options close to LensCrafters at River Valley Mall?
Yes, nearby dining options include Bella's Pizza and Glass City Pizzeria, both offering delicious pizza in the area.
What other shopping options are near LensCrafters in River Valley Mall?
Nearby shopping options include Voss Leather for clothing, Hot Topic for apparel, Kay Jewelers for jewelry, and Finish Line for shoes.
What nearby services might customers use before or after visiting LensCrafters?
Customers can visit nearby services such as Red Letter Cafe for coffee, MasterCuts for hairstyling, and A New You Massage Spa for relaxation, enhancing their shopping experience at River Valley Mall.