LensCrafters

4.8
243 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1635 River Valley Cir, Lancaster, OH
43130-5715, United States

Hours

Reviews

4.8
243 reviews
5 stars
231
4 stars
2
3 stars
0
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent customer experiences.

Professionalism

Customers appreciate the thoroughness and professionalism of the eye doctors and staff during exams and consultations.

Product Selection

The store offers a wide variety of frames and lenses, with many customers satisfied with their selections.

Efficiency

Many reviews highlight the quick service and minimal wait times, making the overall experience smooth and enjoyable.

Repair Services

Customers have praised the store for its willingness to assist with repairs, even for glasses not purchased there.
  • EM
    Emma McKibben
    Nov 17, 2025
    5.0
    Great service and friendly staff!
  • JC
    JULIE CRABBE
    Nov 16, 2025
    5.0
    Everyone was very kind. A special Thank You to Ryan, the assistant manager. She made the process quick & easy.
  • DS
    Debra Smith
    Oct 31, 2025
    5.0
    Michelle @ River Valley Mall was extremely helpful, kind, considerate and knowledgeable very pleasant experience
  • JR
    Jeffrey R
    Oct 29, 2025
    5.0
    Ashley was very professional and helpful. Thank you on getting my contacts and glasses ordered
  • DW
    d will
    Oct 18, 2025
    5.0
    I went into LensCrafters hoping that they could put some lenses in my old frames because I really like them I'm a person of habit and it was very important to me to be able to use my old frames so that when I'm working on wood or bending over they don't come off my nose or my face. An associate of LensCrafters came up and asked if she could help we aren't in the Ray-Ban area. I told her that they don't make these frames anymore but I sure would like to have a pair of lenses to fit them she was very thorough and checking out my glasses the frame my eye precision of where I was looking through my lenses and she was able spending a lot of time to get it exactly right it's our LensCrafters store in Lancaster Ohio if you need a pair of glasses or just lenses like I did I would suggest that you try Michelle at the River valley circle at the mall in Lancaster I'm thankful I did

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.