Kroger Pharmacy

Reviews

• AS

  Adam Stewart

  Dec 20, 2025
  1.0
  It’s bad enough that you’re going to the Little Clinic because you’re feeling awful, but it’s made worse by a rude and nasty staff. The staff at Dorthy Lane were horrible and I will tell everyone I know not to go there. Get a different job if you’re that miserable.
• LL

  Latosha

  Nov 16, 2025
  5.0
  They are very kind and professional. Always willing to work with you. Love this pharmacy!!
• BJ

  Brandy Johnson

  Nov 9, 2022
  1.0
  If I could give 0 starts I would. lines are always super long they never can get meds done on time. I recently had a problem with my medication due to insurance codes they didn't have they advised me to call my insurance to get it fixed. I called insurance was in the phone over an hour and they called the pharmacy to help them get the right codes the pharmacist flat out told the lady from the insurance that she doesn't know how to do what the lady told her to do and hung up on her. Then when insurance lady called back kept getting hung up on by said pharmacist. Then I called to get medicine transferred to another pharmacy because they have been so incompetent lately when receiving pharmacy called to transfer over my prescription the lady pharmacist said I didn't have any one file after calling and talking to a man named Matt the prescriptions got transferred. It is one thing to hang up on customers but to hang up on insurance reps because you can't do your job right is unacceptable. Not only do we wait 20 minutes in line for meds that are not ready but the unprofessionalism is getting out of control. Then to lie about medicine scripts to another pharmacy this place is getting worse and worse
• AA

  Angee

  Jun 10, 2022
  5.0
  Never an issue on any medication that my daughter gets prescribed. Even when no one else around has it in stock. My go to pharmacy, no matter the distance.
• AA

  Alex A

  Oct 31, 2020
  2.0
  The line is always 10+ customers long no matter what time/day I go (I wish I was exaggerating). I had to stop having meds filled here because it consistently takes over 30 min to pick up. Icing on the cake: Today a pharmacy staff member was chatting with a customer for 5+ min after completing his order (a customer who was not wearing a mask in the crowded store despite a mask policy) with a line of 12 people deep.

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