Kroger Pharmacy

Reviews

• DS

  Danielle Siegel

  Oct 8, 2025
  1.0
  I will not use Kroger pharmacies anymore. My last attempt to fill a prescription for foot cream at this took 3 attempts. Instead of notifying me of any issues with my insurance they simply dropped my order. I finally called them after the third attempt and told them I would pay for it out of pocket and they finally filled it. Them refusing to contact me at all about this is terrible customer service. It was foot cream. This is not the first time I've had issues with Kroger pharmacies. I had a prescription several years ago that they just simply told me to go to another pharmacy. Since then, I now go to Giant Eagle pharmacy and they've been nothing but friendly, pleasant, and very communicative on all my prescriptions.
• JM

  Jeana Mackeverican

  Jun 7, 2025
  5.0
  As a patient with a rare disease, the pharmacists and their staff do an incredible job, always making sure my medication’s are ready, and in stock in plenty of time. We are extremely happy here, thankful for your care and professionalism!
• JB

  John Berry

  Aug 28, 2024
  1.0
  I used the automated system for a refill. It said I could pick it up after 11 on 8/28. Went to pick it up at4 pm and was told anthem would not allow it to be filled until 8/30. I called the anthem to ask why. anthem informed that Kroger had not attempted to run it through. Anthem called the pharmacy and was told that it would be cheaper if I waited until the 29th but it would be ready on 8/28. I returned to the store to get it and was told that it was out of stock until 8/30 and there was nothing to be done. I asked that they call another store to get it filled. They called a nearby store and I picked it up in 15 minutes. Why did I need to spend over 2 hours going to the pharmacy 3 times and calling anthem? The pharmacy techs LIED to me. They could have sent me to another store in the first incident. This is the second time this pharmacy has lied to me to cover up their mistakes this year. I am done with them.
• AA

  Abigail Anderson

  May 29, 2022
  1.0
  Unbelievable service, and an even worse system for keeping track of prescriptions and ordering refills. They need to just end customers’ misery and close this joint down.
• GR

  Ginny Ringel

  Nov 21, 2019
  5.0
  I bought my husband’s medication, accidentally left it behind at the register or in the parking lot and th pharmacy had it for me to come pick up that night so no doses were missed. Very nice staff and lifesavers!😀

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