LensCrafters

4.9
218 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
771 S 30th St, Heath, OH
43056-1252, United States

Hours

Reviews

4.9
218 reviews
5 stars
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What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, knowledgeable, and helpful, providing excellent customer service throughout the experience.

Efficiency

Many customers noted the quick service and efficiency in handling appointments, repairs, and frame selections.

Professionalism

Customers appreciated the professionalism of both the optometrists and the store staff, highlighting thorough examinations and knowledgeable assistance.

Product Quality

The selection of frames and overall quality of products received positive feedback, with many customers satisfied with their purchases.

Appointment Issues

Some customers experienced issues with appointment scheduling and communication, leading to frustration regarding their visits.
  • AR
    Alex's Renders
    Oct 5, 2025
    5.0
    Jennifer fixed my glasses fast and was a big help
  • JA
    Jaymie Atkinson
    Oct 5, 2025
    5.0
    The staff here is very knowledgeable, helpful and kind.
  • DC
    Darrick Chase
    Sep 25, 2025
    5.0
    I stopped by to see if Lenscrafters could repair my glasses. Megan went above and beyond, and now they look and feel brand new!
  • LV
    Laura Vanoy-Quick
    Sep 14, 2025
    5.0
    This was my first vist to Lens Crafters, as my insurance benefits changed this year. I had some reservations about using a eyecare center located in a mall that is a chain, but was surprised by their professionalism. The office staff was kind and efficient. The doctor was friendly, knowledgeable, and thorough when examining my eyes. The young lady that helped me select my next pair of glasses was not only knowledgeable a out styles, but also about my insurance benefits assuring me that I got the best bang for my buck. Thank you for treating me like a individual.
  • RA
    Ralph Antonelli
    Sep 10, 2025
    5.0
    Had a grest experience. Meghan was extremely helpful and patient while helping us pick out our glass frames.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.