LensCrafters

4.9
224 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
771 S 30th St, Heath, OH
43056-1252, United States

Hours

Reviews

4.9
224 reviews
5 stars
212
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What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the experience.

Efficiency

Many customers noted the quick service and efficiency in handling appointments, repairs, and purchases.

Professionalism

Customers praised the professionalism of both the staff and the optometrists, highlighting thorough examinations and clear communication.

Product Selection

The store offers a good selection of frames and lenses, with staff assisting customers in finding suitable options.

Appointment Issues

Some customers experienced issues with appointment scheduling and communication, leading to frustration.
  • AM
    Andrew McClain
    6 days ago
    5.0
    Jennifer, the manager, and her staff are the best! LensCrafters Plus helped me afford TWO pairs of glasses. Thank you!!!
  • CR
    Christine Ruddock
    Jan 4, 2026
    5.0
    Good morning, I have been going to the Indian Mound Mall Lenscrafters location in Newark Ohio I would say, 4 years now and their staff is wonderful, very good customer service and management from these ladies and such a great help when you're trying to pick out glasses/frames. Have a wonderful Year Everyone.
  • TV
    Tim Vandagriff
    Dec 13, 2025
    5.0
    Very friendly and very helpful.I am always very satisfied with the service I receive from LensCrafters. Very fast and friendly employees. Highly Recommend
  • RC
    Roylon Coppin
    Dec 12, 2025
    5.0
    Jennifer was very helpful with my order... I approve 🙏.
  • DD
    Devilsprada
    Dec 1, 2025
    5.0
    Very polite, and helpful!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.