Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Hamilton provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.4
600 reviews
5 stars
480
4 stars
29
3 stars
18
2 stars
12
1 star
61
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
The staff, including Dr. White, received high praise for being friendly, professional, and knowledgeable, making patients feel comfortable during their visits.
Long Wait Times
Several customers reported long wait times for appointments, with some waiting over an hour past their scheduled time, leading to frustration.
Communication Issues
Customers expressed dissatisfaction with poor communication regarding the status of their glasses orders, including difficulty reaching the office by phone and lack of follow-up.
Mixed Experiences
While many reviews highlighted positive experiences, there were notable complaints about rude staff and unprofessional behavior from the front desk.
- VPVivaldi PachabelJan 4, 20263.0Pros: Convienent location, easy booking, decent frame options, friendly staff. Cons: Overbooks appointments, too long wait times for scheduled appointments, very little to no assitance when calling their number...no one answers the phone. Rx are expensive for add ons.
- NYNanci YorkJan 4, 20265.0I had a very good experience here. The staff was friendly and helpful. I liked the background music particularly (90s soft rock). Lol I feel that I got good value.
- KWKelli WilliamsJan 3, 20265.0Hands down the best experience I’ve ever had at an eye doctors. Everyone was so professional, and fun and smart! I loved the entire staff, crazy amount of options when it comes to glasses, contacts!! I would recommend all my family and friends to Pearl Vision on Princeton Rd in Hamilton ❤️❤️❤️❤️
- NGNicole GreenJan 3, 20262.0It's unfortunate that I have to give only 2 stars. First of all my greeting was warm and welcoming and then I was told to see "Harley" at the sign in area, she was probably the rudest person in customer service that I have came across in decades. Her tone, her words AND her demeanor. I expressed to her that she was coming across very rude and she said that she was not and then got worse with her tone. She represents this place of business poorly. Several people went ahead of me for their exam, can't help.but to feel this was on purpose because of my interaction with Harley, and also since 3 of the people that went ahead of me told me their appointment times and theirs were after mine. I waited 50 minutes to be seen. Needless to say I did not want glasses from this location.
- BRBrandy RuckerDec 22, 20251.0My experience at this Pearle Vision has been awful. My longtime eye doctor had suddenly retired and I had eye irritation and needed to get in somewhere as soon as possible. Making an appointment here was the only easy step in my experience with this business. My first appointment I waited in standing room only for over two hours to be seen. When I was seen, I felt like the doctor gave me steroid drops but didn’t really explain what might be wrong or side effects of raised eye pressure from these drops. She casually said it as I was about to leave. I had asked if I should wait to get glasses or contacts due to irritation and she said no because it wasn’t impacting my vision. I ordered glasses, which ended up being the most expensive pair I have purchased in my 41 years of wearing glasses. No one ever called to tell me my glasses were ready and when I called and came to get them, my husband and I both thought these couldn’t possibly be the glasses I ordered due to a cheap looking gold with fake diamonds on the temple side bars. This has never been my style or something I would willingly pay for and wear. I paid more money to have the frames switched out. It also turns out that the contact portion of my eye exam wasn’t completed and I would need to pay more and schedule another visit to get this done. Now, I am still waiting on these expensive glasses with no clear answer when or if they will ever arrive. Unless you like long waits and mysteries, I would NOT go to this location.
Frequently Asked Questions About Pearle Vision
What services does Pearle Vision in Hamilton offer?
Pearle Vision provides eye examinations, including Optomap retinal exams at some locations, and offers a wide variety of designer frame brands and state-of-the-art lenses.
What are the operating hours of Pearle Vision in Hamilton?
Pearle Vision is open Monday, Tuesday, and Thursday from 9 AM to 6 PM, Friday from 9 AM to 5 PM, Saturday from 8 AM to 2 PM, Sunday from 8 AM to 1 PM, and is closed on Wednesdays.
Does Pearle Vision in Hamilton accept insurance and what plans do they work with?
Yes, they accept all major health and vision plans including EyeMed, VSP, and UnitedHealthcare, and many locations are EyeMed PLUS providers. Customers should check with the specific center for accepted plans.
Can I use contact lenses and sunglasses from Pearle Vision in Hamilton?
Yes, Pearle Vision offers prescription eyewear including contact lenses and sunglasses from various designer brands.
How can I schedule an eye exam at Pearle Vision in Hamilton?
You can schedule an eye exam online through their reservation website at https://www.pearlevision.com/pv-us/schedule-eye-exam/select-date-time?storeNumber=21088991.
What payment methods are accepted at Pearle Vision in Hamilton?
They accept cash, check, Discover, MasterCard, and Visa as payment options.
Does Pearle Vision in Hamilton have accessible restroom facilities?
Yes, Pearle Vision has restrooms and wheelchair-accessible restrooms available for customers.
What nearby dining options are there around Pearle Vision in Hamilton?
Nearby dining includes Frutta Bowls, known for smoothies and cafes, Fuji's House offering sushi and Japanese cuisine, and Al-Zaytuna Grill, a Middle Eastern and Mediterranean restaurant.
What beauty and wellness services can I find near Pearle Vision in Hamilton?
Near Pearle Vision, you can find beauty and spa services at Nep Barbershop, Paradigm Beauty Studio, and L & T Nails, as well as tanning services at Larry Paul Tanning Salon.
Are there shopping centers near Pearle Vision in Hamilton?
Yes, Bridgewater Falls shopping center is nearby, offering various shops including Sterling Seraph jewelry store, Bath & Body Works, Mattress Firm, and clothing stores like Lane Bryant and rue21.