At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers reported a decline in cleanliness, particularly in locker rooms and bathrooms, with issues like mold and unclean shower curtains.
Staff Attitude
Customer experiences with staff varied; some praised their friendliness and helpfulness, while others criticized them for being inattentive or unprofessional.
Equipment Maintenance
Several reviews mentioned broken or poorly maintained equipment, with requests for more timely repairs and updates.
Crowding Issues
Customers expressed frustration with overcrowding, particularly during peak hours, making it difficult to access machines.
Membership Policies
There were complaints about the difficulty of canceling memberships and issues with payment processing, leading to customer dissatisfaction.
AB
Ariel Balske
6 days ago
5.0
Friendly service - and very clean. They recently updated their machines and rearranged the space so it feels more open.
SI
Sayfiddin Ibrokhimov
Nov 17, 2025
5.0
Excellent
AJ
Alfonza Smith Jr.
Nov 1, 2025
3.0
Very nice facility, but the selection of music on PA system is terrible
JM
J Malbrough
Oct 13, 2025
4.0
First off I want to start off by saying it’s a Clean & Beautiful facility, Lots of machines, equipment, space etc. . I travel for work/construction 6 months at a time in & out , travel from state to state & try to stay fit. This location is in a beautiful shopping center, lots of space lighting and parking as well as shopping all on this strip. Out of the 1,000’s I’ve visited this “PF” Location is 1 that I would mark on the map that I like. Don’t know why I like it I just do. With that being said, although it’s 4 out of 5 stars , I took out half a point because the shower curtain wasn’t bad but it could use a washing, so I’m not going to count that point, but what I will count it is although everything was excellent in good standing, I spend a hour and 45 on a “HARD GREAT WORKOUT” shower freshen up relax for a sec, and as I’m leaving I grab a muscle milk. The young fella at the register had me scan my phone (standard) but then a lady stepped in and said being that is not my home gym (HOUSTON) this is (COLUMBUS, OHIO) we cannot use the card on file. “SHE STATES, “THERE’S 10 INDIVIDUALLY FRANCHISED PF’S IN THIS AREA THATS INDEPENDENTLY OWNED AND I CAN WORK OUT I JUST CANT BUY NO GATORADE “”. I was like damn I was feeling good 2. But questioned out of all the 3,000 I’ve been to it’s just odd this is the 1, I can’t even get a drink from. With all honesty I usually don’t get drinks after a workout but out of 3-5 years I buy them here and there & this is the location that stands out… Luckily Kroger’s was next door so it wasn’t no problem, through my bag in the truck & walked on over….. This location 4 out of 5 stars , I will be returning…
Also, I drove off and was about to backspace all this (but could use the GOOGLE POINTS) Also listed below is a few pics of (PF “Planet Fitness” “Krogers” as well as my Black Truck with my Black Box with my Black/Purple & Gold PF Stickers from years ago.
ALSO I SHOULD PROBABLY BE ON THE PF COMMITTEE FOR MY NEXT STATEMENT…
ALTHOUGH THE SHOWER CURTAINS WASN’T BAD, I BELIEVE THAT THEY SHOULD EITHER BE WASHED MORE FREQUENTLY WITH THE AMOUNT OF TRAFFIC THEIR GETTING ORRRR JUST BUY 1,000 OF THEM & REPLACE THEM WEEKLY…. WITH THAT BEING SAID IF I SPENT 2 HOURS THERE AND CAN TYPE ALL THIS AND ALL I CAN SPEAK OF IS A SHOWER CURTAIN AND A MILK, KEEP UP THE GOOD JOB “PF” 4 STARS
MS
Marwan Saleh
Oct 8, 2025
1.0
Place is dirty, machines are often broken takes long to get fixed, lots of campers, place is overcrowded and it’s really hard to get a workout sometimes.
What are the operating hours of Planet Fitness in Gahanna, OH?
Planet Fitness Gahanna is generally open 24 hours from Tuesday through Thursday, opens at 5:00 AM on Monday, closes at 10:00 PM on Friday, and operates from 7:00 AM to 7:00 PM on weekends. Holiday hours may vary.
Where is Planet Fitness located in Gahanna?
Planet Fitness is located at 340 S Hamilton Rd, Gahanna, OH 43230, United States.
What makes Planet Fitness a welcoming gym?
Planet Fitness offers a Judgement Free Zone® with best-in-class equipment and a welcoming space for everyone to build strength at their own pace, embracing the belief that all members are unique but strong.
What services are available at Planet Fitness Gahanna?
Services include Classic Access, Mobile App access, Free In-Club Fitness Training, Tanning, HydroMassage, Total Body Enhancement, affordable drinks, Fitness Training, Premium Perks, and Virtual Fitness Training.
How can I get a membership or view pricing for Planet Fitness?
You can view gym memberships and pricing on their website at https://www.planetfitness.com/gym-memberships or download the Planet Fitness app.
Is there a mobile app for Planet Fitness workouts and tracking?
Yes, Planet Fitness offers a mobile app available on iOS and Android for workouts and fitness tracking.
Which nearby places can I visit after my workout at Planet Fitness Gahanna?
After your workout, you can visit nearby attractions such as Momi Land playground or enjoy a meal at Dickey's Barbecue Pit.
Are there convenient nearby shops or services around Planet Fitness in Gahanna?
Yes, nearby services include ShamPooch Pet Salon for pet grooming, Great Clips for haircuts, and KeyMe Locksmiths for key and lock services.
Where can I get coffee or quick food nearby Planet Fitness in Gahanna?
You can stop by Starbucks for coffee or Jersey Mike's Subs for a quick sandwich near Planet Fitness.
Can I access the Planet Fitness Gahanna website for more information?
Yes, visit https://www.planetfitness.com/gyms/gahanna-oh for more details on this location.