LensCrafters

4.8
604 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3580 Westgate, Fairview Park, OH
44126-1300, United States

Hours

Reviews

4.8
604 reviews
5 stars
567
4 stars
10
3 stars
1
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent service throughout the purchasing process.

Product Selection

Customers appreciate the wide selection of frames and lenses available, often noting the ease of finding suitable options.

Professionalism

The optometrists and staff are praised for their professionalism and thoroughness during eye exams and consultations.

Mixed Experiences

While many reviews are positive, there are some complaints regarding insurance handling and pricing transparency.
  • HP
    Howard Pincham
    4 days ago
    5.0
    See Nadine to get the best features and fit!
  • MG
    Mario Grandinetti
    Jan 5, 2026
    5.0
    I have been going to LensCrafters for years and my latest experience was just as good if not maybe even the best yet. Nadine was very personable, professional and at the same time very efficient.
  • CA
    Charlie’s Riding Adventures
    Jan 5, 2026
    5.0
    Giovanni and the rest of the staff are fantastic to work with. Very knowledgeable and helpful. 7 year customer and treated as such from day 1.
  • VF
    Victor Fawcett
    Dec 29, 2025
    5.0
    Very good service! Annamarie, who helped me pick out my frames, was very helpful and pleasant. She answered all my questions and explained everything well.
  • SL
    Sarah Romano Lummus
    Dec 19, 2025
    5.0
    Hassan was very helpful offer many options and insights to find the best fit and look for my husbands glasses. He was attentive and took time to give him different looks and help us decide. Very helpful friendly and knowledgeable. Very happy with our overall experience.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.