LensCrafters

4.8
588 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3580 Westgate, Fairview Park, OH
44126-1300, United States

Hours

Reviews

4.8
588 reviews
5 stars
551
4 stars
10
3 stars
1
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently described as friendly, helpful, and professional, creating a welcoming atmosphere for customers.

Product Knowledge

Employees demonstrate strong knowledge about glasses and lenses, providing valuable guidance to customers during their selection process.

Repair Services

Customers appreciate the quick and efficient repair services offered, often free of charge, enhancing their overall experience.

Mixed Experiences

While many reviews are positive, some customers reported issues with pricing transparency and insurance handling, indicating room for improvement.

Selection Variety

The store is noted for its wide selection of glasses and frames, catering to various styles and budgets.
  • KT
    Kurt Telzrow
    Nov 6, 2025
    5.0
    Loved this store! Everyone was so friendly and helpful. The selection was great. I was very impressed with how quickly I was able to find a good fit since there were a lot of samples to try in the store. I also found perfect transition lenses that have a bit of color when inside that complement my new frames. Highly recommend this store!
  • SA
    Sean Alexander
    Nov 2, 2025
    5.0
    I went in for my very first pair of prescription glasses and Anamaria was extremely helpful and knowledgeable about the products offered. She made my experience comfortable and easy!
  • KK
    Kaylee
    Nov 1, 2025
    5.0
    We went in today to get some new glasses for my 9 year old son. Christopher greeted us right away and I'm really glad he did because he was awesome to work with. I told him my son's current glasses were too small and he immediately checked the size and then showed us a handful of glasses. He found the perfect size for my son and made an effort to try to look for other options for him as the options were limited. We ended up going with one of the first pairs of glasses he pulled. They fit my son perfectly and looked amazing on him. Christopher was friendly and professionalI; he listened to what we needed and made it happen. I hope we get him next time too!!! Thank you, Christopher!
  • MB
    Maddy Bartsche
    Oct 12, 2025
    5.0
    Hassan was extremely helpful! The process of getting my grandma new glasses was easy and simple thanks to Hassan!
  • TC
    The Chandlers
    Sep 29, 2025
    5.0
    Hassan was great in helping me in picking my new glasses

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.