LensCrafters

4.7
348 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3265 W Market St, Fairlawn, OH
44333-3333, United States

Hours

Reviews

4.7
348 reviews
5 stars
319
4 stars
7
3 stars
2
2 stars
2
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff received high praise for their friendliness, helpfulness, and professionalism, with many customers highlighting exceptional experiences with specific employees.

Product Selection

Customers appreciated the wide variety of frames available, noting that the selection was modern and stylish.

Efficiency

Many reviews mentioned quick service, with several customers receiving their glasses on the same day, which was a significant factor in their satisfaction.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to the doctor's office and insurance issues, indicating some inconsistency in service.

Store Environment

The store was described as clean and welcoming, contributing to a pleasant shopping experience.
  • JB
    Juan Eduardo Contreras Barberena
    Nov 4, 2025
    5.0
    Awesome service! The staff is really helpful and friendly. Highly recommend!
  • AC
    Anthony Crespo
    Oct 31, 2025
    5.0
    Extremely nice people with a great selection for glasses
  • SL
    Scott Lieberman
    Oct 30, 2025
    5.0
    I was very happy with my eye exam as well as the great experience picking out my frames Chastite Wilson was so kind and helpful she made me feel comfortable and confident with my glasses and I will only go to for my glasses from now on.
  • JR
    Jason Rice
    Oct 29, 2025
    5.0
    Chastitie was great! She helped get me the best deal with my insurance and helped me pick out my frames. Great staff to work with!
  • PT
    Polly Tonti
    Aug 30, 2025
    5.0
    I have a terrible time making decisions! LensCrafters has so many frames beautiful frames to choose from, it was a difficult decision. When I finally got it down to two frames, Chaz took the time to ask me questions to help narrow down my decision...then let me walk out of the store and think about it! Of course I came back! It was the best customer service I have ever received! Customer for life! Thank you!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.