LensCrafters at Macy's

4.5
91 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
5123 Tuttle Crossing Blvd, Dublin, OH
43016, United States

Hours

Reviews

4.5
91 reviews
5 stars
79
4 stars
1
3 stars
0
2 stars
1
1 star
10
  • JF
    John Fums
    Dec 28, 2025
    1.0
    The manager was trying to flirt with me, not today honey!
  • ZX
    Zhang Xianghua
    Dec 18, 2025
    1.0
    I spent $500 on a pair of the worst glasses I've ever owned. I told them I needed blue lenses, but they arbitrarily gave me brown ones. The glasses were unusable when I got them; the lenses were blurry. I just put them aside and continued using my old glasses. When I finally had time to ask them about a solution, they said the warranty had expired and I could only throw the glasses away. This is the worst optician's shop ever! I will never go there again, and I won't recommend it to any of my friends.
  • CC
    Christi Cooper
    Dec 4, 2025
    5.0
    Robin definitely knows what she is doing!! She is fabulous! Had at least 6 customers, only one working and made everyone feel like they were the only ones in the establishment. Robin needs a monetary boost!!!
  • OZ
    Omar Zambrano
    Nov 7, 2025
    5.0
    I went to the LensCrafters inside Macy’s at Tuttle Crossing a couple months ago, and I can’t say enough good things about my experience! Both the doctor and Robin (the salesperson) were absolutely incredible — so patient, kind, and genuinely helpful. Robin took the time to help me pick out frames that fit perfectly and made sure I got the best possible deal. The doctor was just as amazing — super thorough and made the whole eye exam feel easy and comfortable. It’s rare to find such great service these days, but they really went above and beyond. I’ll definitely be coming back here for my next pair of glasses! 👓💯
  • AS
    Annie singh
    Nov 5, 2025
    5.0
    Five stars for Robin! She provided the best customer service I've ever experienced. She helped me secure a pair of highly sought-after Meta AI Wayfarer frames for my brother's prescription which I wanted to gift him. Despite being out of stock at Macy's Tuttle, Robin took the initiative to track down the last available pair at the Easton location after two days of dedicated follow-up. Because of her, I have the perfect holiday gift! Thank you, Robin!

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.