Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
493 reviews
5 stars
431
4 stars
14
3 stars2
2 stars6
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Adrianna, Noah, and Michael for their exceptional service.
Product Quality
While some customers were satisfied with their glasses and the selection available, others reported issues with the durability of the products and dissatisfaction with the handling of repairs.
Management Issues
Several reviews highlighted negative experiences with management, particularly regarding customer service and conflict resolution, with specific criticism directed at the manager Sandra.
Store Condition
There were complaints about the cleanliness and overall condition of the store, with some customers describing it as unsanitary.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences, particularly with eye exams and the thoroughness of the optometrists.
- JFjack forman2 days ago5.0This was a great experience. I was in and out in under an hour; that time included the exam, choosing the frames, sizing and aligning the frames, and payment. The staff were knowledgeable and helpful with all the questions I raised, making this a great experience.
- SSStacyJan 2, 20265.0Awesome staff
- SHSusan HilliardDec 22, 20255.0Adrianna provided excellent service! She was patient, attentive, and kind during the entire buying process. The selection of glasses was also fantastic.
- RPRyan PerdueDec 12, 20255.0LensCrafters is the best
- JLJeorge LoganDec 11, 20251.0I bought a pair of glasses for almost $400 in September. In December, they fell apart after normal wear. I came in and the store told me there was nothing they could do. The manager was very rude and disrespectful and told me that she didn't have to deal with me because I was unhappy. The manager, whose name is Sandra Burmeister. In my opinion should not be in management. Nor should she be dealing with customers in general. I believe that my race played a part in how she treated me. If I were a white man in a suit, she would not have had a problem. I did not raise my voice. I did not use any foul language, but she turned her back and walked away from me stating that she "didn't have to deal with me."
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Dayton offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters Dayton Mall?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, Coach, and Tiffany & Co. at this location.
Does LensCrafters accept vision insurance plans? If so, which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
Can I schedule my eye exam appointment online for LensCrafters Dayton?
Yes, you can schedule your eye exam online using the LensCrafters scheduling link specific to the Dayton Mall location.
What are the operating hours for LensCrafters located at Dayton Mall?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 4:30 PM.
What payment methods are accepted at LensCrafters Dayton Mall?
They accept American Express, Discover, MasterCard, Visa, Apple Pay, Android Pay, cash, and checks.
Is LensCrafters Dayton Mall accessible for wheelchair users?
Yes, the facility has a wheelchair accessible entrance to accommodate customers with mobility needs.
What are some nearby shopping options I can visit before or after my appointment at LensCrafters Dayton Mall?
Dayton Mall itself is a major shopping center with many stores including Aéropostale, Victoria's Secret, Nirvana @ Dayton Mall, and JD Sports, providing plenty of shopping options near LensCrafters.
Are there any nearby entertainment venues close to LensCrafters Dayton Mall?
Yes, the FilmDayton cinema is nearby, perfect for catching a movie before or after your visit to LensCrafters.
Where can I find additional health-related services near LensCrafters Dayton Mall?
Miami Valley Vision Consultants, an optometrist and health provider, is located nearby and may be visited for complementary eye care services.