LensCrafters

4.6
487 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2700 Miamisburg Centerville Rd, Dayton, OH
45459-3735, United States

Hours

Reviews

4.6
487 reviews
5 stars
426
4 stars
14
3 stars
2
2 stars
6
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Noah, Michael, and Dailyn for their exceptional service.

Store Cleanliness

Feedback varied significantly, with some customers noting that the store was clean and well-maintained, while others reported unsanitary conditions and dirty facilities.

Product Availability

Customers appreciated the wide selection of frames and lenses, but some expressed frustration over high prices and the inability to get glasses made on-site quickly.

Mixed Experiences

While many reviews highlighted positive interactions and efficient service, there were notable complaints about poor customer service, particularly regarding handling issues with broken glasses and insurance misunderstandings.

Professionalism

Several reviews commended the professionalism of the optometrists and staff, particularly in providing thorough eye exams and addressing customer concerns.
  • ME
    Megan Erbaugh
    Nov 15, 2025
    5.0
    Dr. Jones and the staff at this LensCrafters are simply the best out there. I couldn’t imagine trusting anyone else with our family eye health. Highly recommend Dr. Jones to patients who feel anxiety about medical appointments and child eye exams.
  • CM
    Cody McPherson
    Nov 8, 2025
    5.0
    Great experience. Fast and easy. Great selection of nice frames. Perfect if you have EyeMed insurance. Friendly staff.
  • RS
    Ruby Star
    Nov 2, 2025
    5.0
    Helped by Aima, great experience and no cost for lense cleaning and repairs. Would go again!
  • BS
    Bonnie S.
    Oct 20, 2025
    5.0
    Nicole is fantastic. She found exactly what we needed, which was no easy feat. Thank you, Nicole!
  • SO
    Steffy Olwine
    Oct 5, 2025
    5.0
    Lens crafters in Dayton mall are the best, they replaced my frames today and they did it with great efficiency! They have a great team. Thanks to Ainah and the rest of the Lens Crafters managers and staff. All the best to you guys! - Stephanie

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.