Western Reserve Hospital is the only full-service, physician-owned and operated hospital in Northeast Ohio. Our mission is to be a 100% patient-centered organization, Western Reserve Hospital provides comprehensive healthcare services in medicine, surgery, emergency care, critical care, cardiology, extended care and physical rehabilitation.
Delivering a 100 percent patient-centered experience is our core philosophy, and that philosophy inspires everything we do. Western Reserve Hospital is built on improving the patient's experience and is fueled by a collaborative staff who continue to pioneer new ways to deliver the best-quality healthcare.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.