Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
326 reviews
5 stars
294
4 stars
15
3 stars4
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Brad consistently received praise for his exceptional customer service, being described as helpful, knowledgeable, and personable.
Staff Professionalism
Customers noted the professionalism and friendliness of the staff, highlighting their attentiveness and willingness to assist.
Product Knowledge
Staff demonstrated strong knowledge of products and options, providing valuable insights and recommendations to customers.
Overall Experience
Many reviews reflected a positive overall experience, with customers expressing satisfaction with the service, selection, and efficiency of the store.
Repair Services
Customers appreciated the quick and effective repair services offered, with staff promptly addressing issues with glasses.
- JRJana RussNov 10, 20255.0All the staff is lovely, but Brad is the Angel of Choosing Glasses. This is my new favorite place!
- BLBenjamin LienNov 8, 20255.0Everything was great, Brad was especially helpful. Will be back anytime I need new glasses.
- ACAdrian ChestnutNov 5, 20255.0They Made This Picky Customer Happy! I’m not easy to please when it comes to glasses, but Brad, Ren, and Dr. Ty Miller at LensCrafters completely won me over. Ren was super cool, incredibly knowledgeable, and somehow found the perfect pair for me plus, she makes amazing paprikash! I accidentally called Brad “Chad,” and he just laughed it off like a pro, great energy and awesome service. And Dr. Miller was the coolest optometrist I’ve ever met he was professional, friendly, and made the whole process smooth and fun. I walked out with glasses I absolutely love and a big smile. Five stars all day! they made this picky guy very happy!
- TMThomas McKennaOct 28, 20255.0Great experience buying new eyeglasses for the first time in 5 years. I was greeted immediately by Hannah who explained what I needed to do. After I picked out some possible frames I worked with Brad because Hannah was helping another customer. Brad did a great job explaining the different options and possible discounts. Overall it was an efficient, thorough and very pleasant experience. Highly recommend them.
- JLJuliana LeeOct 21, 20255.0Brad was awesome !!! I love this lens crafters and the people here they always help me out and make me feel like I’m not a bother !!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Cuyahoga Falls offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands like Prada, Burberry, and Ray-Ban Meta.
What are the store hours for LensCrafters at 2041 Portage Trail?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does LensCrafters accept insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
Can I schedule an eye exam appointment online at this LensCrafters location?
Yes, you can schedule an eye exam online through the LensCrafters scheduling link provided for the Cuyahoga Falls store.
What types of payment does LensCrafters accept?
LensCrafters accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Are there designer eyewear brands available at LensCrafters?
Yes, the store offers designer brands such as Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, and more.
Is the LensCrafters location wheelchair accessible?
Yes, this LensCrafters location has a wheelchair accessible entrance.
What nearby places can I visit before or after my appointment at LensCrafters?
Nearby you can visit Portage Crossing shopping center, Starbucks for coffee, Chipotle Mexican Grill for a meal, or Anthony Vince Nail Spa for some pampering.
Are there other health-related stores near LensCrafters at Portage Crossing?
Yes, nearby stores include GNC and GNC Live Well for vitamins and supplements, and Dr. Ty J. Miller & Associates, another optometrist and eyewear provider.
What dining options are available near LensCrafters at Portage Crossing?
You can enjoy a variety of dining options nearby such as First Watch for breakfast and brunch, Aladdin’s Eatery for Mediterranean and Lebanese cuisine, Panda Express for Chinese food, and Tropical Smoothie Cafe for smoothies and American fare.