LensCrafters

4.8
336 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2041 Portage Trail, Cuyahoga Falls, OH
44223, United States

Hours

Reviews

4.8
336 reviews
5 stars
304
4 stars
15
3 stars
4
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Brad received numerous accolades for his exceptional customer service, being described as friendly, knowledgeable, and attentive.

Staff Knowledge

Customers praised the staff's expertise, particularly in helping with frame selection and understanding lens options.

Overall Experience

Many reviews highlighted a pleasant and efficient experience, with customers expressing satisfaction with the service and the quality of their new glasses.

Repair Services

The business was commended for its quick and effective repair services, with staff promptly fixing glasses and addressing customer needs.
  • SC
    Shelly Conner
    Jan 2, 2026
    5.0
    It was awesome!!!! Brad Fowler was patient, informative, kind, and went over and beyond to find me frames and get me the best lenses, and prices!
  • KK
    Karen
    Dec 31, 2025
    5.0
    Had a great experience getting a pair of older glasses repaired. Very friendly, helpful and quick.
  • AS
    Anabella Strano
    Dec 16, 2025
    5.0
    Thanks Elaina and Chloe for setting me up for an awesome eye exam, my first in many years… so friendly and helpful. Hannah was such a great help on the floor and answered any questions I had so thoroughly, explained everything with ease and a smile, and helped me find my new favorite pair of glasses… I can’t wait to come back. I already scheduled a 6month check in. Thank you for a great and hospitable experience!
  • RA
    rita aggarwal
    Dec 12, 2025
    5.0
    Brad Fowler is amazing at the Cuyahoga Falls location. He definitely knows all about frames and how different ones work with different people. Very attentive and knowledgeable!
  • PN
    Patti Noussias
    Dec 4, 2025
    5.0
    Brad is awesome and amazing!!! He is gifted at helping pick out frames, and he is so friendly and easy to work with. I always feel confident working with him and LensCrafters. It is always a wonderful experience!!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.