At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers praised the friendly and helpful staff, although some reported negative experiences with management.
Cleanliness
Feedback on cleanliness was mixed; while some praised the cleanliness, others reported dirty facilities and maintenance issues.
Atmosphere
The gym atmosphere was generally described as welcoming and non-judgmental, though some felt it was disrupted by overcrowding.
Equipment Quality
Customers appreciated the variety and quality of equipment, but some noted issues with maintenance and availability.
Customer Service
Several reviews highlighted poor customer service experiences, particularly regarding membership issues and staff responsiveness.
JE
John Ealy
Oct 24, 2025
1.0
Long time member, but the new manager is ruining the atmosphere. Towels empty, trash is full, and this guys just walking around captiously. Sad to say we might end up changing gyms due to his arrival.
KB
Kimberlyn Brantingham
Oct 24, 2025
1.0
We were really happy with our membership, but today a male employee followed my daughter around insisting she didn’t have an appropriate membership. I was with her and when confronted by the staff member, his only explanation was he couldn’t “see the parent waver on the computer” and implied that I lied and never signed one. We ended up canceling our memberships completely and the more I think about how my daughter was targeted the more upset it get. I am certain he didn’t realize I was there and felt he could bully her to purchase a different membership. He followed her around the gym and insisted that she come to the front desk immediately. As a parent, I’m horrified my child was targeted like this. This is completely unacceptable and honestly really disturbing. I’m reaching out to leadership to escalate this.
VK
vicky kamer
Oct 20, 2025
5.0
hydro massage is amazing
PC
Pairadice Charm
Sep 10, 2025
5.0
Took my very pregnant daughter in for the massage chairs and the man allowed her extra spot. They weren’t busy at all, but the employee didn’t have to do that. She is due in four days and it helped her a lot. The place is clean and I thank you so much for helping us out!!
MR
Michael Rubery
Aug 22, 2025
2.0
I was disappointed to find that Planet Fitness, which promotes a "No Judgment" environment, seems to limit its TV programming to news channels with a specific political slant. When I asked staff to include more neutral or diverse options like Bloomberg or Fox News International, they were unhelpful and dismissive. While local channels like Fox are sometimes shown, they focus on local news and rarely cover international politics. Displaying channels like CNN, MSNBC, NPR, and Washington Post without balancing perspectives feels inconsistent with the gym’s inclusive ethos. As a member, I’d appreciate a broader range of news options to ensure everyone feels respected, regardless of their political beliefs, while working out.
What are the regular operating hours for Planet Fitness Columbus (Bethel Rd.), OH?
Planet Fitness Columbus (Bethel Rd.), OH is open Monday to Friday from 5:00 AM to 10:00 PM, and on Saturday and Sunday from 7:00 AM to 7:00 PM.
Does Planet Fitness Columbus (Bethel Rd.) offer any special holiday hours?
Yes, for example, on November 27, 2025, it is open from 5:00 AM to 12:00 PM, while on November 28 and December 31, 2025, it operates from 5:00 AM to 10:00 PM.
Where is Planet Fitness Columbus (Bethel Rd.) located?
It is located at 2060 Crown Plaza Dr, Columbus, OH 43235, United States.
What amenities and services does Planet Fitness at this location provide?
They offer Classic Access, Mobile App support, free In-Club Fitness Training, WiFi, Perks, guest passes, tanning, massage chairs, hydro massage, total body enhancement, half-price cooler drinks, fitness training, premier perks, and virtual fitness training.
How can I download the Planet Fitness mobile app?
You can download the Planet Fitness app on iOS via the App Store or on Android via Google Play Store using the provided links.
What kind of environment does Planet Fitness Columbus promote?
Planet Fitness provides a welcoming Judgement Free Zone® where members of all strength levels can work out at their own pace with best-in-class equipment.
Can you suggest a nearby restaurant for a meal before or after my workout at Planet Fitness?
Nearby restaurants include Luna Pizza Kitchen - Columbus, Pizza Hut, Skyline Chili, and Hunan Lion, offering diverse options for dining before or after your visit.
Where can I get beauty or spa services near Planet Fitness Columbus?
Nearby beauty and spa services include Sen Brows Beauté & Academy, Classy Nails Spa, and Loose Ends Beauty Salon, ideal for pampering after your workout.
Is there a place nearby where I can shop for groceries or everyday essentials?
Yes, Kroger, Kroger Grocery Pickup and Delivery, and Dollar Tree are nearby for groceries and various essentials.
Are there any other fitness or health-related locations near Planet Fitness Columbus?
Nearby fitness and health options include another Planet Fitness location and Hanson General Dentistry for dental health needs.