Planet Fitness

4.3
916 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
3465 S High St, Columbus, OH
43207, United States

Hours

Reviews

4.3
916 reviews
5 stars
579
4 stars
173
3 stars
67
2 stars
23
1 star
74

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the friendly and helpful staff, there were complaints about specific employees being rude or unprofessional.

Cleanliness

The gym's cleanliness received mixed reviews; some found it clean and well-maintained, while others reported dirty showers and locker rooms.

Equipment Issues

Several customers noted broken or outdated equipment, particularly in the women's locker room and with the tanning beds.

Customer Service

There were numerous complaints about the difficulty of the cancellation process and perceived unfair billing practices.

Atmosphere

The gym is generally seen as a welcoming environment, promoting a 'no judgment' culture, although some felt that certain staff members contradicted this.
  • TT
    TML
    1 day ago
    4.0
    I actually like this planet even though it’s on the small side. They have 3 barbell squat racks and it’s in a room away from other areas and equipment. Most of the staff are nice and they tend to go around the gym to clean a bit and stock up on the paper towels and cleaning solution. 2 things I don’t like is that there is only 1 hip abductor machine. The other is that sometimes the women’s locker room seems a bit musty and it has that sweaty smell every time.
  • PJ
    Pamela Jones
    Nov 10, 2025
    4.0
    Clean nice staff
  • CJ
    Carolyn Jamison
    Nov 5, 2025
    5.0
    Plenty time to get good workout and Plenty open machines. Staff pleasant
  • SS
    Stacey Smith
    Oct 20, 2025
    5.0
    OVERJOYED to have found out that the atrocity of a woman, I believe her name was Nalea.. is no longer employed at planet fitness.. I could never get a clear name from her. She was the epitome of RUDE. Spoke down and was very condescending when asked about anything ..her STANK attitude was disgusting. Hopefully she gets a job NOT DEALING WITH THE PUBLIC. I always tried to go in as early as possible so I didn't have to deal with her. 😈 The rest of the employees are absolutely AMAZING!❤️
  • MW
    Mike watts
    Sep 29, 2025
    3.0
    I love this gym actually.. But this girl I think she is a girl I'm not sure tho but she got dreads an comes in about 2 p.m. or after I'm not sure . But she is so rude always looking at me with and attitude, an when you ask her something she's so mean an nasty.. idk why they would even have her working there, cause I feel a gym should be good vibes only 💪🏽. We ALL TRYNA GET ARE BODYS TOGETHER WE DON'T NEED A WORKER MAKIN IT EVEN HARDER💯.

Frequently Asked Questions About Planet Fitness

What is the address of Planet Fitness on S High Street in Columbus?

Planet Fitness is located at 3465 S High St, Columbus, OH 43207.

What are the regular operating hours for Planet Fitness on S High Street?

The gym is open Monday 5:00 AM–12:00 AM, Tuesday to Thursday 12:00 AM–11:59 PM, Friday 12:00 AM–9:00 PM, and Saturday and Sunday 7:00 AM–7:00 PM.