Pearle Vision

Reviews

• CC

  Crystal Carson

  6 days ago
  5.0
  The staff as well as the Doctor were very professional. They took their time to explain any questions you have.
• KR

  Ken Rollins

  Mar 6, 2026
  5.0
  this was the best eye doctor experience I have ever had frome the time I walked in the door. My first appointment was two months ago and this time I was greeted by name wow the doctor was happy to see me and the results of this exam compared to the last one (it was genuine ) you could feel it thank you your new patient Ken
• SS

  Sharon Smith

  Mar 1, 2026
  5.0
  Everyone was excellent and I felt like my eye exam was the best eye exam I have ever experienced. Very satisfied and I know I made the right choice for my vision care.
• QV

  queen Victoria

  Feb 28, 2026
  5.0
  First time visiting this place, upon arrival I was greeted by the very kind receptionist, I didn’t see the doctor right aways since there was someone else there before me so I took the time to look around at all the variety of glasses they have so the waiting didn’t feel that long, when I get to see the doctor some of the equipment they have I’ve never see before from any previous eyes doctor clinic . Doctor was very nice , the place was well managed and maintained it’s definitely a great place to be seen.
• MS

  Mercedes Salem

  Feb 16, 2026
  2.0
  The doctor was amazing, and David did a great job trying to correct errors. However, the woman who was on the sales floor ordering glasses and directing clients. I wish I caught her name. She was arrogant, impatient, rude, all the things you wouldn't want to represent your establishment. She was immediately frustrated we didn't complete our registration online even though I arrived 18 minutes early to do just that. She said, "I suggest you complete that as quickly as possible, we don't know anything about you and we have a full book today". Another woman arrived 6 minutes before her time and did not do hers either and she said, "oh no, you will need to be rescheduled, we don't have time for that." While we were waiting, she said you can go ahead and look at frames (the appointment was for my son) so you can be good to go. When I asked her which frames were covered under my sons plan so we could look there. She scoffed and huffed and said, "what's the provider, ugh, sit down". She then proceeded to tell me my sons insurance didn't cover any materials at the business just the exam and we'd have to get frames elsewhere. After the exam, David handed us our documents and said go ahead and pick frames, and I told him we were told his insurance doesn't cover frames here. David looked puzzled and said "oh it does", and showed me that it does and showed me the mens area for my son, and then showed this very incompetent woman on the computer where she was wrong. She begrudgingly said "oh, it wasn't like that before." And walked away with her salad. It's my impression this woman was bothered by the needs of the business and the clients she was having to see, preventing her from getting to her lunch break. Hence the huffing and puffing and rescheduling clients and lying about insurance coverage. There was another young lady on the sales floor also whom was very sweet and also assisted us, during the lunch hour, mind you, and all three of the other associates were very helpful and professional. And even corrected her mistakes. This woman is a thorn in your side, and I'd correct that as soon as possible. I run a bakery and manage 12 team members, it only takes one to ruin a team. We did not pick frames, at this point, we looked around a bit, and I simply felt disgusted and quite frankly so angry that I didn't trust myself not to address her had she come out of the room after her salad. I'll use my sons insurance and purchase frames elsewhere, as she suggested.

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