Pearle Vision

4.6
494 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Columbus provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Pearle Vision
3948 Morse Crossing, Columbus, OH
43219, United States

Hours

Reviews

4.6
494 reviews
5 stars
418
4 stars
21
3 stars
11
2 stars
4
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, professional, and helpful, providing excellent customer service.

Doctor Expertise

Dr. Mathews is highly praised for her thoroughness, knowledge, and caring approach to patient care.

Appointment Experience

Most customers report timely appointments and a smooth process, although a few noted delays or issues with insurance.

Product Selection

The store offers a wide selection of glasses, but some customers expressed frustration with pricing and insurance coverage.
  • ME
    Mel’s Edibles
    1 day ago
    5.0
    I’ve been going to Pearle Vision for years! Dr. Matthew is very knowledgeable, willing to answer any & all questions without feeling rushed. As always I will be returning next year. FIVE STARS!
  • KS
    Kristi Smith
    2 days ago
    5.0
    Pearle Vision is the only place I will go to get my eyes examined. Dr Jody Mathews is very thorough and professional. The staff are wonderful. Pearle Vision at Easton is the best.
  • JG
    Jeff Graggs
    3 days ago
    5.0
    Dr Mathews is, at the same time, both personable and professional. The same can be said about the office staff. I've been getting my annual eye exam at this location for the past few years. I have no complaints.
  • CG
    Cam Grady
    4 days ago
    5.0
    The visit was great. Everybody explained everything in details and they were all friendly.
  • D9
    deadpool 93
    Jan 4, 2026
    1.0
    Dr. Jody Mathews was excellent — knowledgeable, patient, and genuinely took time to explain things during the eye exam. It felt educational and reassuring, and she was a pleasure to work with. Unfortunately, the experience after the exam was disappointing. The staff member who handled the exam setup and the front-desk staff assisting with frames and lenses were unprofessional and dismissive. Questions about insurance benefits were met with irritation, and there was strong pressure to upsell lenses not covered by insurance. When I asked clarifying questions, the attitude became noticeably unhelpful. The contrast between the doctor’s professionalism and the front-office experience was stark. Customer-facing staff training and transparency around insurance benefits need significant improvement. The arrogant and upsell-focused behavior of the staff ensures I won’t be returning to this location.

Frequently Asked Questions About Pearle Vision

What brands of eyewear can I find at Pearle Vision in Columbus?

You can find designer frame brands including Burberry, Coach, Converse, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Vera Bradley, Versace, and more at Pearle Vision Columbus.

What are the operating hours of Pearle Vision at 3948 Morse Crossing?

Pearle Vision is open Monday and Tuesday from 9 AM to 6 PM, Thursday and Friday from 9 AM to 5 PM, Saturday from 8 AM to 2 PM, and is closed on Wednesday and Sunday.