Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Biggest National Seating & Mobility store I been too. Very clean , organized, friendly helpful staff.
AW
Antonio Washington
Dec 31, 2025
5.0
They always do an excellent job repairing my powerchair!
SN
steven norris
Dec 11, 2025
1.0
This is not specific to Columbus, but to the “National” part…but this is THE single most incompetent and inept company I’ve ever had the displeasure of trying to work with. One would think that a caster in a wheelchair would be a simple fix, and since it’s fairly important to the proper operation of the wheelchair one might also think it would be a priority. Neither are true. No one knows what the other is doing, there are no records of the wheelchair in question (despite having being fixed before), no one calls back…I could write a book about this ridiculous company that is unfortunately the only company we have to use. I hate that I have to use it.
*Update-I did as the owner suggested. I sent a message to the email address regarding my issue. Shockingly, I have yet to receive a reply, a callback, or anything else regarding my issue.
WU
Wes & Vicki Ullman
Oct 26, 2025
5.0
Logan was the technician that installed the scooter lift to our car. She was such a nice person...very personable and respectful. She was very knowledgeable about the product and gave very clear instructions on the operation and demonstrated loading the scooter.
DI
Diane Ivery
Sep 22, 2025
5.0
I am so happy and my mom with National Seating and Mobility! They recently installed a stair lift and gave us an excellent deal. The installer Dustin S. was not going to leave until my mom was 100% happy with her new lift. Thank you Dustin and Logan for the excellent customer service for coming with your fun loving amazing personalities and creating a awesome experience for my mom.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What type of mobility solutions does National Seating & Mobility provide?
National Seating & Mobility builds custom mobility solutions designed to be comfortable and safe, delivering independence regardless of age or physical challenge.
Where is the National Seating & Mobility Columbus location?
It is located at 306 E 5th Ave, Columbus, OH 43201, USA.
What are the operating hours for National Seating & Mobility in Columbus?
They are open Monday to Friday from 9:00 AM to 4:00 PM and closed on weekends and major holidays like Thanksgiving and Christmas.
How can I contact National Seating & Mobility for more information?
You can contact them by phone at +1 614-294-5585 or via email at accessmobility@nsm-seating.com.
Which products are available at National Seating & Mobility Columbus?
Products include stair lifts, vertical platform lifts, wheelchair ramps, ceiling lifts, and vehicle lifts.
Does National Seating & Mobility offer services for stair lifts and ramps?
Yes, services include stair lift installations (both straight and curved), ramps, vehicle lifts, vertical platform lifts, ceiling lifts, bath chairs, and patient lifts.
Is National Seating & Mobility affiliated with any industry associations?
They are affiliated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
Which nearby medical supply stores are close to National Seating & Mobility in Columbus?
Nearby medical supply stores include AccessNSM and Columbus Medical Equipment, helpful for complementary mobility and medical needs.
Are there nearby pet services near National Seating & Mobility in Columbus?
Yes, nearby pet services include Wonder Dog Society and Stay Spot Doggie Day Care & Boarding, useful for customers needing pet care during appointments.
What local dining options are near National Seating & Mobility in Columbus?
Nearby dining options include Blue Bow Tie Food Services, McGinnis Grill, Late Night Slice, and Ozzie’s Kitchen and Tavern, great for grabbing a meal before or after your visit.