LensCrafters at Macy's

4.9
159 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
1300 Polaris Pkwy, Columbus, OH
43240, United States

Hours

Reviews

4.9
159 reviews
5 stars
155
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0
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendliness, helpfulness, and professionalism, particularly highlighting Eric and Esther for their exceptional service.

Expertise

Many reviews noted the staff's knowledge and skill in handling eyeglass adjustments and repairs, with specific mentions of Eric and Esther's ability to solve complex issues.

Positive Environment

The atmosphere was described as welcoming and family-like, making customers feel comfortable and valued during their visits.

Product Availability

Some customers mentioned limited stock of frames, but overall, the selection was considered good.
  • DT
    Daniel Tellez
    Jan 6, 2026
    5.0
    Great service! Helped me with glasses.
  • MM
    Megan Manning
    Dec 5, 2025
    5.0
    Eric was kind, and he explained what needed to be done to adjust my son’s glasses. Always pleased with the support we receive.
  • PL
    Pierre Lollar
    Nov 22, 2025
    5.0
    Angela and Nujeria are great people that us a great experience to new and existing customers. They really made it feel like a family environment. One thing to consider is having some appetizers for customers like cookies and coffee, water, and snacks. This would really be appreciated with long awaited times during high peaks of the day.
  • RS
    Robin Smith
    Nov 19, 2025
    5.0
    Excellent service from start to finish. Very caring and courteous. I would highly recommend them.
  • DW
    David Ward
    Nov 16, 2025
    5.0
    dr. beal is easily the best.

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.