Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
155 reviews
5 stars
151
4 stars2
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly Eric and Esther, for their exceptional service and willingness to assist.
Expertise
Many reviews highlighted the staff's knowledge and skill in fixing glasses and providing thorough eye exams, with specific mentions of Eric and Dr. Beal.
Problem Resolution
The team was commended for their ability to quickly resolve issues with glasses, often at no charge, which left customers feeling satisfied.
Positive Experience
Overall, customers reported enjoyable experiences, with many expressing a desire to return due to the high level of service and care received.
Product Selection
While some noted limited stock, the variety of frames available was appreciated, and staff helped customers find suitable options.
- DWDavid WardNov 16, 20255.0dr. beal is easily the best.
- JBJoey ByasOct 28, 20255.0Eric did an excellent job fixing my glasses.
- RDRon DiewaldOct 6, 20255.0They’re all good but ask for Eric, he’s the best.
- SSSelcouthSep 28, 20255.0Thank you to Eric for quickly fixing my glasses frames. I really appreciate the great service!
- HAHector G. Salvatori A.Sep 19, 20255.0Great service! Eric L. and Nurizl P. helped me fix my glasses quickly and professionally. They were very friendly and made sure everything fit perfectly. Highly recommend this location.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Macy's offer?
LensCrafters at Macy's provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyeglasses and sunglasses including prescription wearable technology.
What types of lens options are available at LensCrafters at Macy's?
They offer High Definition, Anti-reflective, Polarized, Traditional lenses, and lifestyle options like Transitions® and Blue-violet light filtering lenses.
Does LensCrafters at Macy's accept vision insurance plans?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
How can I schedule an eye exam appointment?
You can schedule an eye exam online through their booking link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=9013&storeId=10851
What should I bring to my eye exam at LensCrafters at Macy's?
Bring your vision and medical insurance information, any current eyeglasses, sunglasses, contact lenses, and any questions you have for your optometrist.
Is there in-store pickup available at LensCrafters at Macy's?
Yes, LensCrafters at Macy's offers in-store pickup for eyewear and related products.
Which nearby stores can I visit for more eyewear selections?
Nearby you can also visit Sunglass Hut at Macy's and other optometrists like Beal Eye Care and Optic Nerve for additional eyewear and eye care options.
What nearby amenities can I visit before or after my appointment at LensCrafters at Macy's?
You can shop at Macy's department store, dine at California Pizza Kitchen or Matt the Miller's Tavern, and enjoy sweet treats at The Candy Spot, all located inside or near Polaris Fashion Place.
Is LensCrafters at Macy's easily accessible by public transport or nearby landmarks?
LensCrafters at Macy's is located inside Macy's at Polaris Fashion Place, a major shopping mall in Columbus, OH, making it accessible and easy to find along Polaris Parkway.