Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
303 reviews
5 stars
235
4 stars
9
3 stars2
2 stars
11
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Nisha, Melany, and Isabella for their exceptional service.
Experience Quality
Overall, customers reported positive experiences during their visits, noting the professionalism and attentiveness of the staff throughout the process.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, indicating that some felt the costs were high and not transparent, particularly regarding insurance coverage.
Appointment Management
There were mixed reviews about appointment scheduling and wait times, with some customers experiencing delays while others appreciated prompt service.
Store Environment
The store was generally described as clean and well-organized, although some customers noted issues with the layout and product availability.
- ESEmily Scott4 days ago5.0Yesterday, I had an exceptional experience at LensCrafters inside Macy’s. I visited hoping to get assistance with removing lenses from my son’s new frames that I purchased online, as I was struggling to do it myself. I was greeted by an amazing gentleman named Josh, who listened patiently to my issue and immediately offered his help. Josh explained that there was a risk of damaging the frames during the process, but I trusted his expertise and gave him the go-ahead. In less than five minutes, he successfully removed my son’s lenses from the new frame and replaced them with the prescription lenses, at no charge. He even cleaned the lenses before handing them back to me. The entire interaction was quick, professional, and stress-free. Josh’s customer service was magnificent. He demonstrated skill, efficiency, and genuine care for the customer experience. If I could, I’d give him a raise! LensCrafters is lucky to have such a dedicated team member.
- CSClay StanleyJan 2, 20265.0I had an excellent experience with Grace Vision Eyecare Easton during my eye exam on December 30th. Dr. Brittany Morettin, OD was fantastic. She was professional, skilled, and very personable throughout the entire visit. She efficiently walked me through each step of the exam, clearly explaining the results along the way and putting me at ease. She was patient during the exam itself and took the time to zero in on an accurate prescription. Dr. Morettin noticed that my right eye had shifted slightly and recommended an adjustment to my prescription, which gave me a lot of confidence in the thoroughness and care she brings to her work. The entire appointment took less than 30 minutes from check-in to walking out the door, which I really appreciated. I would absolutely recommend Dr. Morettin and Grace Vision Eyecare Easton to anyone looking for a professional, efficient, and genuinely positive eye care experience.
- SASyed AliDec 24, 20255.0Great location, Front Desk staff was fantastic, had Dr. Larsen . She did a great job very friendly. Definitely ask for Emily. She was excellent professional and has a great sense of style.
- NTNaomi TDec 9, 20255.0This is a great place! This was the first time that my daughter and I had come and neither one of us were disappointed. From the moment that we walked and were acknowledged, to the ladies at the check-in counter, the eye Doctor and everyone else we encountered, this was a great experience. This appointment was for my teenage daughter. She even said herself that everyone was so nice. We will continue to come here.
- BMBrian MichaelsNov 23, 20251.0Very HIGh priced!!! They know what your insurance will pay and tack on my charges to get you out of pocket. Waste of time! Was quoted at $892 for a pair of plastic glasses and another place was $545 without insurance. Save yourself the trip. Go elsewhere! Workers are the issue it's the Corporate greed!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a variety of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters?
You can choose from brands such as Ray-Ban, Oakley, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, and more.
What insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, among others.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule your eye exam online via their appointment link at https://www.lenscrafters.com/ScheduleExamView.
What are LensCrafters' store hours?
LensCrafters is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does LensCrafters offer in-store pickup for eyewear purchases?
Yes, LensCrafters provides in-store pickup services.
Where is LensCrafters located?
LensCrafters is located at 4012 Easton Station, Easton Town Center, Columbus, OH 43219-6066, USA.
Are there any optometrists near LensCrafters at Easton Town Center?
Yes, Grace Vision and The LASIK Vision Institute are nearby optometrists that customers can visit for additional eye care services.
What nearby places can I visit before or after my appointment at LensCrafters?
You can visit attractions like West Elm for home goods, Starbucks for coffee, or Brilliant Earth for jewelry shopping within Easton Town Center.
How can nearby restaurants enhance my visit to LensCrafters?
After your appointment, you can enjoy nearby dining options such as Piada Italian Street Food or Texas de Brazil for a meal at Easton Town Center.