LensCrafters

4.5
150 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4012 Easton Station, Columbus, OH
43219-6066, United States

Hours

Reviews

4.5
150 reviews
5 stars
126
4 stars
5
3 stars
0
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Isabella, Nisha, and Melany.

Experience Quality

Overall, customers reported positive experiences during their visits, highlighting smooth processes from check-in to purchasing glasses.

Insurance Issues

Several reviews noted frustrations regarding insurance acceptance and communication, with some customers feeling misled about coverage.

Store Environment

The store was described as clean and well-organized, although some customers found the layout inconvenient for browsing.

Product Availability

Customers expressed disappointment over the unavailability of certain products, such as specific frame brands and delays in receiving glasses.
  • BM
    Beverly McNeal
    Nov 8, 2025
    5.0
    Great place to get new glasses. Employees are very attentive and friendly.
  • DL
    Denny Longdong
    Oct 23, 2025
    5.0
    Isabella was fantastic job I recommend This location keep up the amazing work! Staff were excellent with the doctor also❤️
  • EA
    Elyse Applewhite
    Oct 23, 2025
    5.0
    Dr. Larsen with Grace Vision Eyecare located inside of the Easton LensCrafters was so helpful and informative. She was very personable as well. Roberto was super helpful and so was the young woman who helped with my pre-exam. I just didn’t get her name. The remodel is also beautiful, it’s a nice experience. I definitely recommend.
  • JS
    Jane Snider
    Aug 24, 2025
    5.0
    My experience at LensCrafters at Easton town center was really nice. They are very helpful there, and very friendly, which that alone is a plus!!! I live about an hour away from there, I really like it. Nice place!
  • KG
    Kathy Gibson
    Aug 21, 2025
    1.0
    Poor service did not follow directions on delivering my glasses and still I have not receive them yet

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.