LensCrafters

4.7
245 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6500 Sawmill Rd, Columbus, OH
43235-4942, United States

Hours

Reviews

4.7
245 reviews
5 stars
218
4 stars
6
3 stars
2
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and attentive, with many customers highlighting individual employees for their exceptional service.

Repair Services

Customers appreciate the quick and free repair services offered, with many mentioning successful fixes for glasses and sunglasses.

Product Knowledge

Staff members are noted for their expertise in helping customers choose frames and lenses, providing thorough explanations and options.

Mixed Experiences

While many reviews are positive, there are some complaints regarding management decisions and customer service inconsistencies.

Accessibility

The location is praised for its easy parking and welcoming atmosphere, making it a convenient choice for customers.
  • DR
    Drew Reliford
    Nov 17, 2025
    5.0
    I've been using LensCrafters for YEARS and Andrew is the BEST there is! He is always showing me new cool glasses based on what I've bought before and he seems to always pick the right options for me.
  • HF
    Hope future
    Nov 15, 2025
    5.0
    Thank you Eltion for fixing my sunglasses when you were busy and proving such professional customer service without charging me .
  • RK
    Rosanne Kilbourne
    Nov 4, 2025
    5.0
    I had great help from the opticians at LensCrafters !! They were all kind and generous in every way. I got new glasses and getting new sunglasses, and yet another great deal !! Thank you all for your caring and wonderful service.
  • FR
    Farris Raines
    Oct 27, 2025
    5.0
    I had bent my glasses. Lori fixed them immediately with a great smile and personality. I would recommend Lensecrafters to everyone.
  • TW
    Thomas Woodard
    Oct 27, 2025
    5.0
    Very polite staff, understanding with financial situation. They don't try to talk you into anything you don't need. Will definitely continue to do business here. Highly recommended.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.