LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service experiences.
Staff Expertise
Customers frequently commend the staff for their expertise in helping select frames and lenses, with many specific mentions of individual associates.
Quick Service
Many reviews highlight the quick and efficient service, especially in urgent situations like repairs or adjustments.
Positive Atmosphere
The store is noted for its welcoming and pleasant atmosphere, contributing to a positive shopping experience.
Mixed Experiences
While most feedback is positive, there are a few negative experiences related to service quality and product issues.
WS
W Sleppy
Nov 14, 2025
5.0
Joanna and the rest of the team were great and really made sure I got taken care of. 10/10 customer service!
SN
Sharon Nixon
Nov 3, 2025
5.0
So helpful on an emergency repair! Thank you!
LD
Lia Demopoulos
Nov 1, 2025
5.0
Lyn was an absolutely phenomenal person to work with!! I have only positive things to say. She was highly compassionate and incredibly helpful. I felt very taken care of and she was able to answer all my questions and provided many efficient recommendations. I highly recommend this location!!
CG
Charles Grobe
Oct 27, 2025
5.0
Ryan and Lyn, and Julie are so helpful! Best LensCrafters I have been too!
LE
Lee Edwards
Oct 8, 2025
5.0
I had an overall positive experience with the staff at LensCrafters on Lane Ave, in Columbus, Ohio.
What was the Greatest pleasure of mine, was an Optician named Joanna taking care of me!
She took the time to make sure that I had the glasses that were perfect for me. She didn't have to upsale me because she explained exactly, what I needed, and wanted in the perfect pair of glasses.
I would HIGHLY recommend Joanna to be named "Employee of the Year!"
Bravo!👍🏽👍🏽👍🏽🤓💯💯💯🤓👁️👁️👀👍🏽👍🏽👍🏽
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule your eye exam appointment online through LensCrafters' official scheduling link.
What are the payment options available at LensCrafters?
LensCrafters accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for LensCrafters at 1599 W Lane Ave?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does LensCrafters provide in-store pickup services?
Yes, LensCrafters offers in-store pickup services for customers.
What nearby eyewear stores are located close to LensCrafters?
Nearby eyewear stores include Horvath Vision Lane, Horvath Vision Care, and Eyes On Lane, which provide additional optometrist and eyewear services.
Are there any nearby dining options customers can visit before or after their appointment at LensCrafters?
Yes, customers can visit nearby dining options such as Bruegger's Bagels, Genji Sushi West Lane, The Original Pancake House, and The Social for meals before or after visiting LensCrafters.
What nearby fitness and wellness locations can customers explore around LensCrafters?
Customers interested in fitness and wellness can visit nearby locations like CYCLEBAR cycling classes, Yoga Six Upper Arlington yoga studio, and Nurtur Salon and Spa for beauty and relaxation services.
What designer eyewear brands are available at LensCrafters?
LensCrafters offers designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Coach, Michael Kors, Armani Exchange, Tiffany & Co., and more.