LensCrafters

4.4
224 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1599 W Lane Ave, Columbus, OH
43221-3924, United States

Hours

Reviews

4.4
224 reviews
5 stars
183
4 stars
5
3 stars
2
2 stars
9
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and knowledgeable, providing excellent customer service.

Product Selection

Customers appreciate the wide variety of frames and lenses available, often highlighting the assistance they received in choosing the right options.

Mixed Experiences

While many reviews are positive, there are notable complaints about rude staff and unprofessional behavior from some employees.

Repair Services

The business is commended for quick and effective repair services, often provided free of charge.

Overall Satisfaction

Most customers express high satisfaction with their experiences, recommending the location to others.
  • MT
    Marcus Tantarelli
    Jan 4, 2026
    2.0
    If you are new to glasses, DO NOT GET PROGRESSION LENSES!!!!
  • RT
    Robert Thrasher
    Dec 27, 2025
    5.0
    Charlie was the most helpful optician I’ve worked! He picked out two great pairs for me and got the most out of my insurance benefits. 1000% recommend!
  • JW
    John Woellert
    Dec 27, 2025
    5.0
    Received help fairly quickly to start picking frames. Riley was then very helpful to pick out frame choice from the ones I liked. She explained lens, insurance, etc very well. Nice store and staff. Definitely recommend.
  • CJ
    Charles Pierce Jr
    Dec 26, 2025
    5.0
    Staff was extremely welcoming and friendly with many frames to choose from!
  • KL
    Kaitlyn Lippert
    Dec 15, 2025
    5.0
    Joanna was amazing! She helped me pick out the perfect pair of glasses while delivering the highest level of customer service. From the moment I walked in, to when I left, my experience was wonderful. The staff were so nice!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.