Eyemart Express

4.7
714 reviews

About

OpticianEye Care CenterEyeglass RepairProtective EyewearSunglasses Store
As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.

Location

Eyemart Express
4030 Morse Rd, Columbus, OH
43219, United States

Hours

Reviews

4.7
714 reviews
5 stars
637
4 stars
37
3 stars
5
2 stars
6
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees who provided exceptional service.

Speed of Service

Many reviews highlighted the quick turnaround time for glasses, with several customers receiving their orders in under an hour.

Product Quality

Customers expressed satisfaction with the quality of the glasses and the variety of frame selections available.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences related to staff professionalism and service inconsistencies.

Value for Money

Several reviews noted competitive pricing and good deals, particularly in relation to insurance benefits and promotions.
  • EI
    Eric Ingram
    5 days ago
    5.0
    Sara’s at the Morse Rd location is all that and a bag of chips! This is my second year going to her and she is awesome! My friend went with me and now he said he’s leaving Americas Best to come have Sara help him with all of his vision needs! Sara is very fun and professional, Sara you should open your own spot!!!!
  • MT
    Mari Lee Teti
    Nov 15, 2025
    5.0
    I’ve been going to Eyemart Express for 10 years. My recent experience with associate Sarah was excellent. She was genuinely invested in helping me pick out my new progressive lenses and reading glasses. Sarah’s input was very helpful. Between my insurance, and one of there promotions, I left with a perfect pair of glasses at a great price! Thank you Sarah😊
  • AS
    angie serio
    Nov 8, 2025
    5.0
    Great customer service, great prices and my two pair of glasses were made in half an hour.
  • RA
    R Asokan
    Nov 4, 2025
    5.0
    Great experience! Quick and simple. The agent was very helpful and patient with me. I’ll definitely patronize this location.
  • AD
    Anthony Dunning
    Oct 31, 2025
    1.0
    My experience at Eyemart Express (Easton) was very disappointing. The staff were dismissive, unhelpful, and showed a clear lack of professionalism throughout my visit. Their frame selection is limited, has been this way for years, and the quality was noticeably below expectations for a store of this size. What stood out most was the disrespectful and inequitable treatment I received compared to other customers. The team’s behavior made me feel unwelcome and undervalued, and it appeared that some individuals were treated more favorably than others based on who they were. I would not recommend this location to anyone seeking fair, courteous, and professional service. Eyemart should take a serious look at its staff training, accountability, and customer service standards.

Frequently Asked Questions About Eyemart Express

Where is Eyemart Express located?

Eyemart Express is located at 4030 Morse Rd, Columbus, OH 43219, USA.

What are the operating hours of Eyemart Express?

Eyemart Express is open Monday to Friday from 10:00 AM to 6:00 PM, Saturdays from 10:00 AM to 5:00 PM, and closed on Sundays.