Mobility Plus

Reviews

• LR

  Lisa Riley

  Mar 25, 2026
  5.0
  From the moment I called to ask if the store could help repair my scooter, Paul was knowledgeable, friendly, and made me feel like a person, not just a problem he had to deal with. He provided a quote over the phone for the part I needed, and when it arrived at the store, I pulled in and Paul met me in the parking lot to install it right there! The cost was incredibly reasonable and exactly matched the quote he originally gave me. It’s clear that Paul genuinely cares about helping people, not just making a sale. I know I’ve found the right mobility store for any future repairs my scooter may need.
• LD

  Linda Daub

  Dec 18, 2025
  5.0
  Paul the mobility consultant and owner was knowledgeable and friendly about lift chairs. We also spoke about walkers. Nice selection. The prices of the chairs were comparable to other specialty stores. Yes I would shop there again.
• DD

  Douglas Duckett

  Dec 16, 2025
  5.0
  On Sat, Dec. 13, I suddenly needed a hospital bed for our home after I shattered my knee in a fall and then my plans to be in a care center for a week post-surgery fell through. After calling a number of companies -- "we have nothing for a week" -- I called Paul at Mobility Plus Cincinnati East. He was AMAZING!!! We quickly booked the bed, and he delivered the bed that afternoon IN THE MIDDLE OF A BIG SNOWSTORM! He quickly assembled the electric bed, showed us how to use it, was thoughtful and patient, and then drove off into the snowstorm that shut down much of the city. The price was very reasonable, and the service was extraordinary. I am no cheerleader and don't give easy or cheap praise, but this was one of the best customer service experiences of my 68 years. Paul of Mobility Plus Cincinnati East is THE REAL DEAL, and while I hope I don't need this service again (for obvious reasons), he would absolutely be the provider I would use. This very tough grader gives this company an A+!
• LC

  L Crews

  Oct 4, 2025
  5.0
  Bought a fantastic new walker here a few weeks ago. This was after Kunkel Pharmacy down the street sold me a dud they put together improperly and wouldn't refund me. Mobility Plus came through with the Nova walker AND happened to be $80 cheaper than down the street.
• JG

  Jeff Goehring

  Sep 2, 2025
  5.0
  Very helpful!