At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers praised the friendly and helpful staff, particularly mentioning specific employees who provided excellent service.
Cleanliness
The gym is frequently noted for its cleanliness, with multiple reviews highlighting well-maintained facilities and equipment.
Management Issues
Several reviews expressed dissatisfaction with management, citing disrespectful behavior and poor handling of customer concerns.
Cancellation Difficulties
Numerous customers reported challenges with the membership cancellation process, including continued charges after cancellation requests.
Atmosphere
The gym's atmosphere received mixed reviews, with some enjoying the vibe while others found issues with noise levels and member behavior.
GC
Google Customer
5 days ago
5.0
Pretty busy @8am but plenty of open machines and hot water in the showers. Thanks PFits for letting me park my semi out back for a good workout and shower.
JS
Jami Simpson
Nov 9, 2025
5.0
My daughter and I decided to do an early morning workout and we chose to use some of the weight machines and one of them we were doing wrong and a very kind gentleman that was working out there came and showed us how to use it. There are some nice people to help you out when you least expect it.
JR
Jerry Rose
Oct 28, 2025
4.0
Love the gym and folks that work there are always very nice but not everyone loves hip hop or any kind of music playing so loud you cant think. I have talked to the people at the desk about this a few times but seems like it is getting louder. If u must have music this loud at least play something older people might like now and then. Not everyone is 18
HZ
Heavenly z
Oct 22, 2025
1.0
The general manager was very disrespectful, dismissive and out of touch with reality. He does not concern himself with the safety of members. Corporate is taking WEEKS to get back to me over this serious safety concern. This is unacceptable behavior and conduct from management especially. This issue needs to be addressed and all I’ve heard was “it’s being escalated”
ZC
Zach Collier
Oct 17, 2025
1.0
Only giving one star because I can't give zero.
This "gym" DOES NOT want to see you grow and get stronger. Once you have a need for things like a weightlifting belt or a bar jack to load barbells on the floor for deadlifts, one of the Planet Fitness drones will come to you and complain about having things on the gym floor.
A manager by the name of Joshua approached me with these complaints. I ask him "How do you expect me to load a barbell on the floor without this equipment?"
It's just policy.
"Answer the question."
It's just policy.
Can a barbell be loaded on the floor without a bar jack? Absolutely. But I'd rather save my energy for the lift itself and not waste it loading a bar.
Because Joshua does not possess any brain power or the capability for critical thought to recognize a legitimate need for this gear, I immediately cancelled my membership at Planet Fitness and signed up at Crunch. Crunch has no compunctions against me bringing simple lift aid devices onto the workout floor.
Planet Fitness? More like Planet Pretend. Spend your hard earned money elsewhere.
What is the address of Planet Fitness in Cincinnati (Eastgate), OH?
The Planet Fitness location is at 4400 Eastgate Square Dr, Cincinnati, OH 45245.
What are the operating hours of Planet Fitness Cincinnati (Eastgate)?
Planet Fitness is open 24 hours, 7 days a week.
What amenities does Planet Fitness Cincinnati (Eastgate) offer?
The gym offers best-in-class equipment, tanning salon, spa services, personal training, WiFi, massage chairs, hydro massage, and more in a Judgement Free Zone®.
Can I access Planet Fitness Cincinnati (Eastgate) through a mobile app?
Yes, you can download the Planet Fitness mobile app which offers hundreds of workout options and digital workouts.
How can I contact Planet Fitness in Cincinnati (Eastgate)?
You can reach them by phone at +1 513-843-4000.
Does Planet Fitness Cincinnati (Eastgate) have any special membership pricing information?
Yes, membership pricing and plans can be viewed at https://www.planetfitness.com/gym-memberships or on the Planet Fitness app.
What are some nearby places of interest around Planet Fitness Cincinnati (Eastgate)?
Nearby places include Eastgate Square shopping center, Jack's Pets, Chuck E. Cheese, and the Salvation Army Thrift Store.
Are there dining options close to Planet Fitness Cincinnati (Eastgate)?
Yes, dining options nearby include China Buffet, Rhinos Billiards Bar and Grille, Buddy V's Cake Slice, and Everything Bagels.
Where can I shop for pets or pet supplies near Planet Fitness Cincinnati (Eastgate)?
You can visit Jack's Pets, Feeders Pet Supply, or Pet Valu, all close to Planet Fitness for pet and aquarium supplies.
What other services or stores are near Planet Fitness Cincinnati (Eastgate) that might interest members?
Nearby you'll find services and stores like Eastgate Computer Crew for electronics, Nails Paradise & Spa for beauty treatments, and rental services like Rent-A-Center.