Planet Fitness

4.4
627 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
4503 Marburg Ave, Cincinnati, OH
45209, United States

Hours

Reviews

4.4
627 reviews
5 stars
444
4 stars
100
3 stars
28
2 stars
13
1 star
42

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for being clean, with regular cleaning observed by staff.

Staff Attitude

Feedback on staff was mixed; while some praised their friendliness, others reported rude or unprofessional behavior from certain employees.

Equipment Quality

Customers appreciated the variety and quality of equipment, though some noted issues with broken machines.

Location Convenience

The gym's location was frequently mentioned as a positive aspect, with many enjoying its accessibility.

Customer Service

Several reviews highlighted poor customer service experiences, particularly regarding membership issues and staff responsiveness.
  • MN
    maria nguyen
    Nov 10, 2025
    4.0
    Love the staff and the convenience of the place.
  • JE
    JD Edwards
    Nov 6, 2025
    5.0
    I’ve been to PFs in multiple states and locations with my Black Card, this is the cleanest PF I’ve been to. There is always someone cleaning something and the facility shows. Wonderful job, thank you.
  • LT
    Lawrence Thaniel
    Nov 4, 2025
    5.0
    Let me tell you — PF Oakley hits different. The moment you walk in, the space feels bright, fresh, and alive. Everything from the lighting to the layout gives that “let’s get it done” energy. The equipment? All in great shape — smooth, ready, and clearly cared for. You can tell this location takes pride in keeping things sharp, clean, and organized. I’m visiting from NY and staying on the other side of town right now, so my go-to gym (PF Finneytown) — where I stay with family — is a bit of a drive. I figured I’d give Oakley a try since it’s just a few minutes away… and I’m so glad I did. I actually stopped by on a Saturday night around 9:45 p.m. just to get a lay of the land before my first full workout the next morning. The young woman at the front desk didn’t just wave hello — she offered to give me a tour. She had such a positive spirit, high energy, and genuine kindness. She walked me through the whole place, upstairs and down, and made me feel completely welcomed before I even picked up a weight. That kind of energy leaves a lasting impression. And honestly, that’s what makes PF Oakley stand out — the vibe. A few team members really go above and beyond to make people feel seen and supported. There’s a great foundation here — the energy of the space itself, the layout, the music, the atmosphere — it all just works. You come in ready to lift and leave lifted. Finneytown will always be my OG home base — that’s where my fitness journey started, and it’s got that raw, family-style gym soul I crave every time I’m back in Cincinnati (and even when I’m in NY). But Oakley? Oakley is another chapter — vibrant, modern, and full of the kind of energy that makes you want to push a little harder, hold a rep a little longer, and walk out saying, “Yeah… I did that.”
  • JS
    Joia Shaw
    Oct 1, 2025
    1.0
    WORST PF I’ve ever visited. They condone stealing, I had a Lululemon fanny pack stored in a locker. Not even 30min after my workout I go to my locker and it was gone. I brought it to the attention of “management” (man in glasses) he was rude and dismissive. Did not offer to view cameras or even investigate. All other team members never speak or greet any of the items if frequented before the theft incident. Wouldn’t recommend, go anywhere else.
  • TN
    Trice nurse
    Sep 24, 2025
    1.0
    The lights was off on 09/23 even though there was staff outside they watch me out on gym shoes get water and clearly I’m in work out clothes. They didn’t say anything about being clothes until I got up on the door. On 9/24 I called to make sure they was open at 0600 was open…. No Anwser’s when I arrived to the gym… I was looking for a trash can I had empty water bottles… they said I could use the trash can once I scanned in…. My hands was full like? Is it that serious. You could easy find me and ask me to leave or check in…

Frequently Asked Questions About Planet Fitness

What are the opening hours of Planet Fitness in Cincinnati (Oakley), OH?

Planet Fitness in Cincinnati (Oakley), OH is open 24 hours every day, Monday through Sunday.

Where is Planet Fitness located in Cincinnati?

Planet Fitness is located at 4503 Marburg Ave, Cincinnati, OH 45209, US.