Planet Fitness

4.2
990 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
6186 Glenway Ave, Cincinnati, OH
45211, United States

Hours

Reviews

4.2
990 reviews
5 stars
611
4 stars
192
3 stars
66
2 stars
34
1 star
87

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many customers praised the cleanliness of the gym, there were consistent complaints about the bathrooms and showers smelling bad and not being properly maintained.

Staff Performance

Customer experiences with staff were mixed; some found them friendly and helpful, while others reported rudeness and lack of attention.

Equipment Issues

Several reviews mentioned broken or outdated equipment, with some customers expressing frustration over the limited availability of certain machines.

Crowded Environment

Many customers noted that the gym can get overcrowded, especially during peak hours, leading to difficulties in accessing equipment.

Membership Concerns

There were complaints about changes to membership terms, including reduced hours and issues with billing, leading some customers to consider canceling their memberships.
  • KM
    Krista Mccracken
    Nov 4, 2025
    5.0
    Love Planet Fitness! And it's close to home and open 24 hours
  • JJ
    Jalill_art
    Oct 31, 2025
    1.0
    Trash , wouldn't even let my pregnant Woman use the restroom. The little ugly top fade Woman at the desk is mad disrespectful....the guy was cool but she was sooo ready to shut people i didn't even wanna push the issue.. Been a black member for years, but I gotta create a whole guest pass for a temporary situation. Great policy 👏🏽 .
  • SS
    Susana Smith
    Oct 23, 2025
    1.0
    I can’t imagine one guy he hold the dumbbells under his legs and start playing with his phone over than 20 minutes at rush hour… a lot of disrespectful people in this location
  • EE
    Erick
    Oct 16, 2025
    3.0
    Only been a few times, just joined. No complaints tho. Decent. Gets the job done meeting my basic goals.
  • SA
    Stephen Anderson
    Oct 3, 2025
    4.0
    Out of the four locations i've been to this is by far one of the better locations it's actually open 24/7! Great Acoustics in the bathroom for singing and is a great place to read a book. Staff is welcoming. The bathroom stalls always smell of urine.

Frequently Asked Questions About Planet Fitness

What type of gym is Planet Fitness Cincinnati (Western Hills)?

Planet Fitness Cincinnati (Western Hills) is a welcoming fitness center providing a Judgement Free Zone® with best-in-class equipment for members to work out at their own pace.

What are the operating hours of Planet Fitness Cincinnati (Western Hills)?

Planet Fitness Cincinnati (Western Hills) is open 24 hours a day, 7 days a week.