Planet Fitness

4.2
494 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
11755 Princeton Pike, Cincinnati, OH
45246, United States

Hours

Reviews

4.2
494 reviews
5 stars
311
4 stars
94
3 stars
27
2 stars
18
1 star
44

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is consistently reported as very clean and well-maintained, with staff frequently cleaning the facilities.

Staff Friendliness

Customers appreciate the friendly and helpful attitude of the staff, often highlighting specific employees for their excellent service.

Equipment Availability

While many reviews praise the variety and condition of the equipment, some customers express frustration with the availability during busy hours.

Customer Service Issues

Several reviews mention difficulties with membership cancellations and poor customer service experiences, particularly regarding billing and communication.

Atmosphere

The gym is described as a peaceful and welcoming environment, contributing positively to the workout experience.
  • OS
    Ozer Simsek
    1 day ago
    4.0
    Showers are good but you should add benches or chairs in changing rooms No semi or bobtail parking
  • LT
    Lawrence Thaniel
    Nov 5, 2025
    3.0
    I’ve been to plenty of Planet Fitness locations and usually enjoy the consistency — clean spaces, friendly staff, and that welcoming “judgment-free” feel. Unfortunately, this visit fell short. When I walked in, there were several staff members behind the counter talking among themselves. No greeting, no acknowledgment — it didn’t feel like the warm environment I’ve come to expect. I went to use one of the massage chairs, but the room had a strong odor that lingered the entire time. It made the experience far from relaxing, because I couldn’t stop wondering where the smell was coming from — the chair, the room, or something else. When I left the massage area, I realized the odor carried into the main gym as well. This location has potential, but cleanliness and atmosphere are just as important as the equipment. A little attention to those basics, plus more engaged front-desk service, would go a long way toward restoring the Planet Fitness standard here.
  • JT
    Johnny Oliver Temoxtle
    Oct 19, 2025
    4.0
    Me gustan sus instalaciones pero no tengo tarjeta para registrarme
  • JD
    Joe Danko
    Sep 23, 2025
    5.0
    Excellent facility, well maintained, great staff and a large assortment of workout equipment.
  • AA
    Amber
    Sep 16, 2025
    5.0
    The treadmill's cool — but you can’t outrun the return of Jesus. This life is temporary. Your soul is eternal. Repent and believe. He loves you and He’s coming FAST. ⏳👑🔥 — A Bride on a mission between sets

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness on Princeton Pike in Cincinnati?

Planet Fitness on 11755 Princeton Pike, Cincinnati, OH, is open 24 hours a day, seven days a week.

What kind of workout environment does Planet Fitness promote?

Planet Fitness promotes a welcoming, Judgement Free Zone® where members of all fitness levels can build strength at their own pace.