Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
657 reviews
5 stars
630
4 stars9
3 stars3
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and attentive, with specific mentions of Trevor, Joyce, and Stacy as standout associates.
Efficiency
Many reviews highlighted the quick and efficient service provided, with several customers noting fast processing times for glasses and repairs.
Knowledgeable Staff
Reviewers appreciated the staff's expertise in helping them choose frames and lenses, often mentioning their ability to explain options clearly.
Positive Experience
Overall, customers reported a pleasant shopping experience, often expressing satisfaction with their purchases and the service received.
- ERElizabeth A. RobinsonJan 4, 20265.0Jacob and Trevor were exceptional!!! Against all odds, and after I had all but given up, they helped both my husband and I find glasses. We left feeling cared for and super excited about our choices. I can't thank them enough for the care and encouragement through a process that can bring a lot of anxiety.
- KHkieu hoJan 3, 20265.0I love here . There are a lot of brand and shape that I can pick for my litte face. I ordered here only 1 time. But whenever my eyeglasses change shape they r always nice to adjust them for me. Quick and nice staffs.
- CSCarissa ShannonDec 29, 20255.0Joyce provided excellent customer service. She’s obviously concerned about the details of making your glasses frames and lenses right. She also made the extra effort to find a discount code that applied to the portion of my purchase that wasn’t covered by my insurance!
- BBBRYNN BDec 28, 20255.0Sam and Trevor were the best to work with! My insurance plan was showing that my glasses benefit was used, when it wasn’t. They went above and beyond to call my insurance company and the other lens crafters store that accidentally billed insurance for my glasses benefit (should have been an out of pocket expense) and got the claim voided right on the spot. I was then able to use my glasses benefit at the their store and they saved me $385! They made my shopping experience so pleasurable and easy. I am forever grateful for these two!
- RWRandy WeissDec 27, 20255.0I had a wonderful experience at Kenwood Lenscrafters. Trevor the manager was great to work with as was all the staff. They helped pick out a great pair of glasses and made sure I get the best options for my use. I will definitely be coming back.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brand eyewear can I find at LensCrafters?
You can find eyewear from brands like Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Coach, and more at LensCrafters.
What vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam appointment online via their scheduling link or visit the store at 7800 Montgomery Rd, Cincinnati, OH.
What are the store hours for LensCrafters in Cincinnati, OH?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Does LensCrafters offer in-store pickup for eyeglasses or contact lenses?
Yes, LensCrafters offers in-store pickup services for their products.
What payment options are available at LensCrafters?
LensCrafters accepts payment via American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Are there any nearby places to eat before or after visiting LensCrafters?
Yes, nearby eateries include Potbelly Sandwich Shop, Arirang sushi restaurant, Pizzeria Locale, Noodles and Company, and BIBIBOP Asian Grill. You can enjoy a meal before or after your eye care visit.
What nearby stores can I visit for clothing or shoes while at Kenwood Square near LensCrafters?
Nearby stores include Men’s Wearhouse for men's clothing, Chacos and Saucony for shoes, and department stores like T J Maxx and Marshalls & HomeGoods for a variety of apparel and home goods.
How can visiting nearby UPS Access Point locations benefit me when getting eyewear at LensCrafters?
Nearby UPS Access Point locations provide convenient courier and delivery services, which can be helpful for shipping orders or receiving packages related to your eyewear needs at LensCrafters.