Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
350 reviews
5 stars
296
4 stars
10
3 stars3
2 stars
11
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Cameron, Tiffany, and Myranda.
Product Knowledge
Staff demonstrated strong knowledge about products and options, providing thorough explanations and recommendations to customers.
Mixed Experiences
While many reviews were positive, some customers reported poor service experiences, particularly regarding wait times and unprofessional behavior from certain staff members.
Store Environment
The store was noted for its pleasant atmosphere and good selection of frames, contributing to a positive shopping experience.
Communication Issues
Several customers expressed frustration with the store's communication, particularly regarding phone responsiveness and appointment scheduling.
- AWAileen Wood2 days ago5.0Thanks to Marques at Kenwood for patiently answering our many questions and helping my mom with an ongoing fitting issue with her current glasses.
- TKTherasas KahrJan 6, 20265.0Very professional and friendly. They did a great job with giving all the details I needed to make the best decision. The were very knowledgeable about all the services and products provided. Great service!
- FBFrank BrewsterJan 4, 20265.0The Manager, Tiffany provided EXCELLENT SERVICE. She has been a delight ever since she has taken over this store. And her professionalism is what I expect from a high profile location such as Kenwood. It Is for this reason I continue to come to this location. You are lucky to have her.
- RVRia valdovinosJan 4, 20265.0Marques was phenomenal. He assisted me swiftly and was very courteous to me and other guests in the store. He greeted everyone and made sure they were acknowledged.
- BBBrigidDec 31, 20255.0Freddie Johnson was so super helpful and patient as we chose our multiple pairs of glasses, especially on the busiest day of the year. Will definite come back
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and offers a wide range of designer brands for eyewear.
Which insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at 7875 Montgomery Rd, Cincinnati?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule your eye exam appointment online via their scheduling link at: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0299&storeId=10851.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services for your convenience.
What brands of eyewear can I find at LensCrafters?
LensCrafters carries designer brands including Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
Is LensCrafters wheelchair accessible and what payment options are accepted?
Yes, LensCrafters has wheelchair accessible entrances and accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What nearby stores and attractions can I visit when I come to LensCrafters at Kenwood Towne Center?
Nearby you can visit stores like Banana Republic, Athleta, Vans, and Brooks Brothers, or enjoy the Kenwood Town Centre Food Court and restaurants such as Chick-fil-A and Charleys Cheesesteaks for meals before or after your visit.
Is there another eyewear store near LensCrafters at Kenwood Towne Center?
Yes, Warby Parker, another eyewear and optician store is located nearby, providing an additional option for eye care and eyewear.
How can the Kenwood Towne Centre shopping center enhance my visit to LensCrafters?
Kenwood Towne Centre offers ample parking and a variety of retail and dining options, making it convenient to combine your eyewear needs at LensCrafters with shopping and meals at nearby eateries like Sbarro and Vanilla Belle.